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SYNC Module [APIM] Programming: Activation

WARNING: This page is about a different car, the 2014 Ford Escape. However, it is still accessible from the selected car via links, so may be relevant.
  1. WARNING: Before beginning any service procedure in this article, refer to HEALTH AND SAFETY PRECAUTIONS . Failure to follow this instruction may result in serious personal injury.

    Refer to: HEALTH AND SAFETY PRECAUTIONS .

  2. If a new APIM  is being installed, install the new APIM  before carrying out the following procedure.

    Refer to: SYNC MODULE [APIM] .

  3. NOTE:
    • This programming procedure deletes any phones that were paired with the SYNC® system.
    • To prevent timeout errors and to minimize programming time, a hardwired Internet connection is strongly recommended when programming.
    • A file of approximately 80 megabytes (MB) needs to be downloaded from the online database for the programming. Allow extra time for the file to download.
    • The diagnostic scan tool is required.
      • Ensure that the IDS version and patch software levels are up to date.
  4. Connect a battery charger to the vehicle and select the low charge setting. The negative battery charger lead must be connected to a clean chassis ground, not the negative battery post.
  5. Plug the diagnostic scan tool into a power supply due to the length of time the programming requires.
  6. Connect the diagnostic scan tool to the VCM  , and the VCM  to the DLC  .
  7. Connect one end of the USB  cable (male type A 4-pin to male type a 4-pin) to the diagnostic scan tool's USB  port, and the other end to the vehicle's USB  port.

    Use the General Equipment: SYNC USB  2.0 A Male to A Male Cable

  8. Close the IDS  software program.
  9. Place the ignition in the ON/RUN position. For ON/RUN position information with Push Button Start vehicles, Refer to: STEERING WHEEL AND COLUMN ELECTRICAL COMPONENTS - SYSTEM OPERATION AND COMPONENT DESCRIPTION .
  10. NOTE:
    • Using the diagnostic scan tool, open Internet Explorer and access the technician service publication website.
    • Run OASIS  using "Read VIN & DTCs."
      • If the "Read VIN & DTCs" button is green with a red VCM  icon, refer to the "SYNC - Software Programming" document under the "Service Tips" tab.
      • If the "Read VIN & DTCs" button is red with a grey VCM  icon, ensure pop-ups are enabled, follow the Internet Explorer pop-ups, and then refer to the "SYNC - Software Programming" document under the "Service Tips" tab.
    • If the "SYNC - Software Programming" document is not followed, the programming may stop or encounter errors due to improperly configured Internet browser settings.
  11. From the OASIS  tab, select the "SYNC" button. The Last Recorded State - Software is displayed.
  12. NOTE: There are 3 types of APIM  programming available:
    • Standard - Used to update the APIM  and any currently installed Applications to the latest software levels.
    • Custom - Used to show all the available software options (including Applications that may not have been installed previously) that can be programmed into the APIM  . Use this selection when upgrades become available or as directed by a TSB  or FSA  .
    • Module Replacement - Used when the APIM  has been replaced. This type of programming performs the required provisioning (restores software for newly installed hardware).
  13. Scroll to the bottom of the screen, select 1 of the 3 options (Standard, Custom, or Module Replacement), and select the "Read SYNC" button. The current APIM  assembly, Vehicle Interface Processor (VIP), and Consumer Interface Processor (CIP) software levels are compared to the last recorded state in the Ford online database, and the available software is displayed.
  14. NOTE: Do not disconnect the VCM  or USB  cable during APIM  programming unless directed by the diagnostic scan tool on-screen prompts.

    Select the "Program SYNC" button to begin the APIM  programming process.

  15. Follow the diagnostic scan tool on-screen directions. After programming is complete, the diagnostic scan tool displays "Programming has been successfully completed."
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