PINPOINT TEST G: The HUD Module Is Inoperative

WARNING: This page is about a different car, the 2014 Ford Explorer. However, it is still accessible from the selected car via links, so may be relevant.

G1 CHECK FOR HUD MODULE LED PROVE OUT TEST
- Ignition ON.
- While placing the ignition in RUN, observe the HUD module LEDs .
Do the HUD module LEDs illuminate?
- Yes : The HUD module LEDs are operating correctly at this time. The concern may have been caused by extreme temperatures.
- No : GO to G2 .
G2 CHECK THE COMMUNICATION NETWORK
- Ignition ON.
- Using a scan tool, perform a network test.
Does the HUD module pass the network test?
- Yes : GO to G3 .
- No : GO to PINPOINT TEST T .
G3 CHECK THE DTCs FROM THE HUD MODULE SELF-TEST
- Using a scan tool, perform the HUD module self-test.
Are any DTCs recorded?
- Yes : Refer to COLLISION AVOIDANCE .
- No : GO to G4 .
G4 CHECK THE C-CM SELF-TEST
- Using a scan tool, perform the C-CM DTCs self-test.
Are any DTCs recorded?
- Yes : REFER to CRUISE CONTROL .
- No : GO to G5 .
G5 CHECK FOR CORRECT HUD MODULE OPERATION
- Disconnect and inspect the HUD module connector.
- Repair:
  - corrosion (install new connector or terminals - clean module pins)
  - damaged pins - install new terminals/pins
  - pushed-out pins - install new pins as necessary
- Reconnect the HUD module connector. Make sure it seats and latches correctly.
- Operate the system and determine if the concern is still present.
Is the concern still present?
- Yes : CHECK OASIS for any applicable TSBs . If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no TSBs address this concern, INSTALL a new HUD module. Refer to HEAD UP DISPLAY (HUD) MODULE .
- No : The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.