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Symptom Chart: Starting System

WARNING: This page is about a different variant/trim than selected.

Diagnostics in this service information assume a certain skill level and knowledge of Ford-specific diagnostic practices.

Refer to: DIAGNOSTIC METHODS .

SYMPTOM CHART

Condition	Possible Sources	Actions
The engine does not crank - without Push-button Start	Refer to the Pinpoint Test.	Go to PINPOINT TEST A
The engine does not crank - with Push-button Start	Refer to the Pinpoint Test.	Go to PINPOINT TEST B
The engine cranks slowly	Refer to the PINPOINT TEST .	PERFORM the starter system component test. REFER to STARTER MOTOR - POSITIVE CIRCUIT TEST .
The engine cranks but will not start	Fuses PCM Fuel pump Fuel pump relay Run/start relay Starter Wiring	Refer to ENGINE CONTROLS - INTRODUCTION (EXCEPT DIESEL & HYBRID) (SECTION 0) .
Unusual starter noise	Refer to the Pinpoint Test.	Go to PINPOINT TEST C
The starter spins but the engine does not crank	Starter motor	INSPECT the starter motor mounting and engagement. Refer to: STARTER MOTOR . or Refer to: STARTER MOTOR DRIVE GEAR AND FLYWHEEL RING GEAR INSPECTION . REPAIR as necessary.
The starter spins but the engine does not crank	Damaged flexplate	INSPECT the flexplate for damaged, missing or worn teeth. Refer to: STARTER MOTOR DRIVE GEAR AND FLYWHEEL RING GEAR INSPECTION . REPAIR as necessary.
The starter does not disengage from the flexplate	Starter relay Wiring, terminals or connectors	REMOVE the starter relay. If the engine stops cranking, INSTALL a new relay. If the engine continues to crank, REPAIR circuit CDC35 (BU/WH) for a short to voltage.
The remote start is inoperative	Remote start feature not enabled Passive Key Hood switch input PCM Wiring, terminals or connectors	Without window one-touch up, Refer to: LOCKS, LATCHES AND ENTRY SYSTEMS - VEHICLES WITH: ONE-TOUCH DOWN DRIVER WINDOW . With window one-touch up, Refer to: LOCKS, LATCHES AND ENTRY SYSTEMS - VEHICLES WITH: ONE-TOUCH UP AND DOWN FRONT WINDOWS .
The remote start has poor range performance	Passive Key or battery After market systems High power devices TV/radio transmission towers RTM	Diagnose The RKE Transmitter Has Poor Range Performance. Without window one-touch up, Refer to: LOCKS, LATCHES AND ENTRY SYSTEMS - VEHICLES WITH: ONE-TOUCH DOWN DRIVER WINDOW . With window one-touch up, Refer to: LOCKS, LATCHES AND ENTRY SYSTEMS - VEHICLES WITH: ONE-TOUCH UP AND DOWN FRONT WINDOWS .