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Symptom Chart: Climate Control - Electronic Manual Temperature Control (EMTC)

Diagnostics in this service information assume a certain skill level and knowledge of Ford-specific diagnostic practices. REFER to: Diagnostic Methods

Symptom Chart 

Condition Possible Sources Actions
Unable to duplicate the customer concern Refer to the Pinpoint Test GO to Pinpoint Test C 
No communication with the HVAC control module (1.0L only) Fuse(s)
Wiring, terminals or connectors
HVAC control module
REFER to: COMMUNICATIONS NETWORK
Externally Controlled Variable Displacement Compressor (EVDC) poor performance/does not operate correctly Refer to the Pinpoint Test GO to Pinpoint Test T 
Reduced outlet airflow Plugged cabin air filter INSPECT the cabin air filter. REFER to: Cabin Air Filter  If OK, DIAGNOSE for low refrigerant charge, AC always commanded on or blower motor not operating correctly.
Improper refrigerant level CARRY OUT the refrigerant system tests. REFER to: Refrigerant System Tests - 1.0L EcoBoost (92kW/125PS)  REFER to: Refrigerant System Tests - 2.0L Duratec-HE (125kW/170PS) - MI4/2.0L EcoBoost (184kW/250PS) - MI4  If refrigerant charge is OK, GO to Pinpoint Test I 
Refer to the Pinpoint Test GO to Pinpoint Test L 
The air inlet door is inoperative Refer to the Pinpoint Test GO to Pinpoint Test D 
Incorrect/erratic direction of airflow from outlets Refer to the Pinpoint Test GO to Pinpoint Test E 
Insufficient Air Conditioning (A/C) cooling Improper refrigerant level CARRY OUT the refrigerant system tests. REFER to: Refrigerant System Tests - 1.0L EcoBoost (92kW/125PS)  REFER to: Refrigerant System Tests - 2.0L Duratec-HE (125kW/170PS) - MI4/2.0L EcoBoost (184kW/250PS) - MI4  If OK, DIAGNOSE for a temperature door actuator not operating correctly.
Refer to the Pinpoint Test GO to Pinpoint Test J 
Insufficient, erratic or no heat Refer to the Pinpoint Test GO to Pinpoint Test F 
The electric booster heater is inoperative or does not operate correctly Refer to the Pinpoint Test GO to Pinpoint Test O 
The Air Conditioning (A/C) is inoperative Refer to the Pinpoint Test GO to Pinpoint Test G 
The Air Conditioning (A/C) is always on Refer to the Pinpoint Test GO to Pinpoint Test H 
The Air Conditioning (A/C) is always on - Air Conditioning (A/C) mode always commanded ON Refer to the Pinpoint Test GO to Pinpoint Test I 
Temperature control is inoperative/does not operate correctly Refer to the Pinpoint Test GO to Pinpoint Test J 
The blower motor is inoperative Refer to the Pinpoint Test GO to Pinpoint Test K 
The blower motor does not operate correctly Refer to the Pinpoint Test GO to Pinpoint Test L 
A/C pressure relief valve discharging High system pressure
A/C pressure relief valve
CHECK the high side system pressure. If the pressure is below the A/C pressure relief valve open pressure, REPLACE the A/C compressor. For 1.0L EcoBoost. REFER to: Air Conditioning (A/C) Compressor - 1.0L EcoBoost (92kW/125PS)  For 2.0L Duratec-HE, REFER to: Air Conditioning (A/C) Compressor - 2.0L Duratec-HE (125kW/170PS) - MI4  For 2.0L Ecoboost REFER to: Air Conditioning (A/C) Compressor - 2.0L EcoBoost (184kW/250PS) - MI4  If the system pressure is above the A/C pressure relief valve open pressure, REPAIR the system for a restriction.
Climate control does not operate only when remote start is used IPC information display settings
Non-Ford approved remote start system installed
VERIFY Remote Start - Message Center Set To Last User Settings. REFER to: Climate Control System - Vehicles With: Electronic Manual Temperature Control (EMTC) - System Operation and Component Description 
VERIFY module communications network operation. DIAGNOSE Diagnostic Trouble Codes (DTCs) if present.