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Symptom Chart - Climate Control Systems

NOTE: Some PCM Diagnostic Trouble Codes (DTCs) may inhibit A/C operation. If any PCM Diagnostic Trouble Codes (DTCs) are retrieved, diagnose those first. Refer to the DTC Chart: PCM.

Diagnostics in this article assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to: Diagnostic Methods .

Symptom Chart 

Condition Possible Sources Actions
A module does not respond to the diagnostic scan tool Fuse
Wiring, terminals or connectors
REFER to: Communications Network .
Insufficient Air Conditioning (A/C) cooling Improper refrigerant level CARRY OUT the refrigerant system tests. Refer to: Refrigerant System Tests . If OK, DIAGNOSE for a temperature door actuator not operating correctly.
Temperature door actuator GO to Pinpoint Test K 
The A/C is always on - A/C mode always commanded on Refer to the Pinpoint Test GO to Pinpoint Test J 
The A/C is inoperative Refer to the Pinpoint Test GO to Pinpoint Test I 
The A/C pressure relief valve is discharging High system pressure
A/C pressure relief valve
Using the R-134a manifold gauge set, CHECK the A/C system pressure. If the system pressure is above the A/C pressure relief valve open pressure, REPAIR the system for a restriction.
CHECK the high side system pressure. If the pressure is below the A/C pressure relief valve open pressure, INSTALL a new A/C compressor. Refer to: Air Conditioning (A/C) Compressor - 2.5L Duratec (125kW/170PS) .
The air inlet door is inoperative Refer to the Pinpoint Test GO to Pinpoint Test F 
The front blower motor is inoperative Refer to the Pinpoint Test GO to Pinpoint Test L 
The front blower motor does not operate correctly Refer to the Pinpoint Test GO to Pinpoint Test M 
The rear blower motor is inoperative Refer to the Pinpoint Test GO to Pinpoint Test R 
The rear blower motor does not operate correctly Refer to the Pinpoint Test GO to Pinpoint Test S 
The front electric booster heater is inoperative or does not operate correctly Refer to the Pinpoint Test GO to Pinpoint Test A 
The rear electric booster heater is inoperative or does not operate correctly Refer to the Pinpoint Test GO to Pinpoint Test Q 
The RHVAC system is inoperative or rear A/C not operating correctly Refer to the Pinpoint Test GO to Pinpoint Test U 
Incorrect or erratic direction of airflow from outlets Refer to the Pinpoint Test For front HVAC air flow concerns, GO to Pinpoint Test G 
For RHVAC air flow concerns, GO to Pinpoint Test T 
Insufficient, erratic or no heat Refer to the Pinpoint Test For engine coolant/heater core related concerns, GO to Pinpoint Test H 
For front electric booster heater related concerns, GO to Pinpoint Test A 
For rear electric booster heater related concerns, GO to Pinpoint Test Q 
Reduced outlet airflow Plugged pollen filter INSPECT the pollen filter. Refer to: Pollen Filter - LHD FWD . If OK, DIAGNOSE for low refrigerant charge, AC always commanded on or blower motor not operating correctly.
Improper refrigerant level CARRY OUT the refrigerant system tests. Refer to: Refrigerant System Tests . If refrigerant charge is OK, GO to Pinpoint Test J 
Blower motor GO to Pinpoint Test M 
The temperature control is inoperative or does not operate correctly Refer to the Pinpoint Test GO to Pinpoint Test K 
The temperature display does not switch between Celsius and Fahrenheit HVAC control module INSTALL a new HVAC control module to correct the failure to retain configuration data. Refer to: Climate Control Assembly .
The temperature setpoint does not repeat after setting the ignition to OFF HVAC control module INSTALL a new HVAC control module. Refer to: Climate Control Assembly .
Unable to duplicate the customer concern and no Diagnostic Trouble Codes (DTCs) present Refer to the Pinpoint Test GO to Pinpoint Test E