Bezel Diagnostics

WARNING: This page is about a different car, the 2017 Lincoln Navigator and 2017 Ford Expedition. However, it is still accessible from the selected car via links, so may be relevant.

NOTE: If equipped, this procedure can be used to obtain the Sirius satellite radio 12-digit ESN. If there is a concern with one of the following components and bezel diagnostics cannot be accessed, obtain the ESN by referencing the label attached to the ACM.

Inoperative (blank or does not power on) FCDIM (if equipped)
Inoperative (blank or does not power on) FDIM (if equipped)
Inoperative FCIM
Inoperative steering wheel switch (if applicable)

Refer to appropriate Information and Entertainment Systems article to diagnose the inoperative component.

NOTE: This procedure can be used to obtain the ACM, APIM (if equipped), audio DSP module (if equipped), FCDIM (if equipped), or FCIM part numbers. If there is a concern with one of the following components and bezel diagnostics cannot be accessed, obtain the module part number by referencing the label attached to the module.

Inoperative (blank or does not power on) FCDIM (if equipped)
Inoperative (blank or does not power on) FDIM (if equipped)
Inoperative FCIM
Inoperative steering wheel switch (if applicable)

Refer to appropriate Information and Entertainment Systems article to diagnose the inoperative component.

1.

Ignition ON

2.

Operate the audio system in AM/FM mode.
- For vehicles with a CD player, press and hold the EJECT button, and within 1 second, press and hold the SEEK UP button. If supported, the Speaker Walk-Around Test (All Speaker Test) will begin, and the display will indicate each speaker as it is tested.
- For vehicles without a CD player, simultaneously press and hold the steering wheel SEEK UP switch and FCIM TUNE up button. If supported, the Speaker Walk-Around Test (All Speaker Test) will begin, and the display will indicate each speaker as it is tested.

3.

Once the Speaker Walk-Around Test (All Speaker Test) is complete, the following information is available:

Applicability	Menu	Submenu
Only for vehicles with a FCDIM.	AHU Diagnostics (AHU refers to the ACM)	Software Part Number
		Hardware Part Number
		Calibration Part Number
		Radio Signal Strength (may need to press OK for it to display)
		SIRIUS ESN
		All Speaker Test
	EFP Diagnostics or EFP/ICP Diagnostics (EFP refers to the FCIM that communicates on the CAN ; ICP refers to the FCIM that communicates on the LIN)	Software Part Number
		Hardware Part Number
		Calibration Part Number
		Exit Diagnostics
	MFD Diagnostics - if supported (MFD refers to the FCDIM)	Software Part Number
		Hardware Part Number
		Calibration Part Number
		Display Test (if supported)
Only for vehicles with FDIM touchscreen.	APIM Diagnostics	Part Numbers
		Software Versions
		Configuration Status
		GPS Information
		Tones Test
		Rear Tones Test (if equipped)
		Touch Screen Calibration
		Touch Screen Activation Test
		Display Test Pattern
		RGB Pixel Test
		Exit Diagnostics
	AHU Diagnostics (AHU refers to the ACM)	AHU Part Numbers / SIRIUS ESN or can also appear as SIRIUS ESN (also displays AHU part numbers)
		Radio Signal Strength
		Speaker Walk-Around Test (if not equipped with audio DSP module)
		Exit Diagnostics
	DSP Diagnostics (if equipped)	DSP Part Numbers
		Speaker Walk-Around Test
		Exit Diagnostics
	EFP Diagnostics - if equipped (EFP refers to the FCIM that communicates on the CAN)	EFP Part Numbers
		Exit Diagnostics

4.

To exit the bezel diagnostics, turn the audio system off, or select "Exit Diagnostics."