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Pinpoint Test E : DTC (Diagnostic Trouble Code) U0164:00

  1. E1 VERIFY THE CUSTOMER CONCERN

    • Ignition ON.

    • Verify there is an observable symptom present.

    Is an observable symptom present? 

    Yes  GO to  E2
    No  The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.
  2. E2 CHECK THE COMMUNICATION NETWORK

    • Using a diagnostic scan tool, perform a network test.

    Does the HVAC module pass the network test? 

    Yes  GO to  E3
    No  REFER to: Communications Network .
  3. E3 PERFORM THE HVAC (HEATING, VENTILATION AND AIR CONDITIONING) MODULE SELF-TEST

    • Using a diagnostic scan tool, perform the HVAC module self-test.

    Are any Diagnostic Trouble Codes (DTCs) recorded? 

    Yes  REFER to: Climate Control System - Vehicles With: Electronic Manual Temperature Control (EMTC) . REFER to: Climate Control System - Vehicles With: Electronic Automatic Temperature Control (EATC) .
    No  GO to  E4
  4. E4 CHECK THE BCM (BODY CONTROL MODULE) CONTINUOUS MEMORY DIAGNOSTIC TROUBLE CODES (CM DTCS)

    • Wait 10 seconds.

    • Using a diagnostic scan tool, check the BCM Continuous Memory Diagnostic Trouble Codes (CM DTCs).

    Is DTC U3003:16 or DTC U3003:17 recorded? 

    Yes  REFER to DTC Chart: Body Control Module (BCM) .
    No  GO to  E5
  5. E5 RECHECK THE BCM (BODY CONTROL MODULE) CONTINUOUS MEMORY DIAGNOSTIC TROUBLE CODES (CM DTCS)

    NOTE: If new modules were installed prior to the DTC being set, the module configuration may be incorrectly set during the PMI or the PMI may not have been carried out.

    • Using a diagnostic scan tool, clear the Diagnostic Trouble Codes (DTCs).

    • Wait 10 seconds.

    • Using a diagnostic scan tool, check the BCM Continuous Memory Diagnostic Trouble Codes (CM DTCs).

    Is DTC U0164:00 still present? 

    Yes  GO to  E6
    No  The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.
  6. E6 CHECK FOR DTC (DIAGNOSTIC TROUBLE CODE) U0164:00 SET IN OTHER MODULES

    • Using a diagnostic scan tool, clear all Diagnostic Trouble Codes (DTCs).

    • Ignition OFF.

    • Ignition ON.

    • Wait 10 seconds.

    • Using a diagnostic scan tool, perform the continuous memory self-test.

    • Retrieve the Continuous Memory Diagnostic Trouble Codes (CM DTCs) from all modules.

    Is DTC U0164:00 set in other modules? 

    Yes  GO to  E7
    No  GO to  E8
  7. E7 CHECK FOR CORRECT HVAC (HEATING, VENTILATION AND AIR CONDITIONING) MODULE OPERATION

    • Ignition OFF.

    • Disconnect and inspect all HVAC module connectors.

    • Repair:

      • corrosion (install new connector or terminals - clean module pins)
      • damaged or bent pins - install new terminals/pins
      • pushed-out pins - install new pins as necessary

    • Reconnect the HVAC module connectors. Make sure they seat and latch correctly.

    • Operate the system and determine if the concern is still present.

    Is the concern still present? 

    Yes  CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new HVAC module. REFER to: Heating, Ventilation and Air Conditioning (HVAC) Control Module .
    No  The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.
  8. E8 CHECK FOR CORRECT BCM (BODY CONTROL MODULE) OPERATION

    • Ignition OFF.

    • Disconnect and inspect all BCM connectors.

    • Repair:

      • corrosion (install new connector or terminals - clean module pins)
      • damaged or bent pins - install new terminals/pins
      • pushed-out pins - install new pins as necessary

    • Reconnect the BCM connectors. Make sure they seat and latch correctly.

    • Operate the system and determine if the concern is still present.

    Is the concern still present? 

    Yes  CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new BCM. REFER to: Body Control Module (BCM) .
    No  The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.