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Pinpoint Test Aa : The RGTM (Rear Gate Trunk Module) Does Not Respond To The Diagnostic Scan Tool

WARNING: This page is about a different car, the 2019 Ford Edge. However, it is still accessible from the selected car via links, so may be relevant.
  1. Refer to OEM WIRING DIAGRAMS FOR MODULE COMMUNICATIONS NETWORK - CELL 14 for schematic and connector information. Refer to OEM WIRING DIAGRAMS FOR POWER LIFTGATE - CELL 109 for schematic and connector information.

    Normal Operation and Fault Conditions 

    The RGTM communicates on the MS-CAN.

    Possible Sources 

    • Fuse
    • Wiring, terminals and connector
    • RGTM

    Visual Inspection and Pre-checks 

    • Verify BJB fuse 76 (30A) and BCM fuse 10 (5A) are OK.

  2. AA1 CHECK THE RGTM (REAR GATE TRUNK MODULE) VOLTAGE SUPPLY CIRCUITS FOR AN OPEN

    • Ignition OFF.

    • Disconnect: RGTM C4174A.

    • Ignition ON.

    • Measure:
      Positive Lead Measurement / Action Negative Lead
      C4174A-2
      GFD385083Courtesy of FORD MOTOR COMPANY
      Ground
      C4174A-6
      GFD385083Courtesy of FORD MOTOR COMPANY
      Ground

    Are the voltages greater than 11 volts? 

    Yes  GO to  AA2
    No  VERIFY BJB fuse 76 (30A) or BCM fuse 10 (5A) is OK. If OK, REPAIR the circuit in question. If not OK, REFER to the Wiring Diagrams service information to identify the possible causes of the circuit short.
  3. AA2 CHECK THE RGTM (REAR GATE TRUNK MODULE) GROUND CIRCUIT FOR AN OPEN

    • Ignition OFF.

    • Measure:
      Positive Lead Measurement / Action Negative Lead
      C4174A-14
      GFD385385Courtesy of FORD MOTOR COMPANY
      Ground

    Is the resistance less than 3 ohms? 

    Yes  GO to  AA3
    No  REPAIR the circuit.
  4. AA3 CHECK THE MS-CAN (MEDIUM SPEED-CONTROLLER AREA NETWORK) CIRCUITS BETWEEN THE RGTM (REAR GATE TRUNK MODULE) AND THE GWM (GATEWAY MODULE A) FOR AN OPEN

    • Disconnect: GWM C2431.

    Are the resistances less than 3 ohms? 

    Yes  CONNECT the GWM. GO to  AA4
    No  REPAIR the circuit in question.
  5. AA4 CHECK FOR CORRECT RGTM (REAR GATE TRUNK MODULE) OPERATION

    • Ignition OFF.

    • Disconnect and inspect all the RGTM connectors.

    • Repair:

      • corrosion (install new connector or terminals - clean module pins)
      • damaged or bent pins - install new terminals/pins
      • pushed-out pins - install new pins as necessary

    • Reconnect the RGTM connectors. Make sure they seat and latch correctly.

    • Operate the system and determine if the concern is still present.

    Is the concern still present? 

    Yes  CHECK OASIS for any applicable service articles: TSB, GSB, SSM or FSA. If a service article exists for this concern, DISCONTINUE this test and FOLLOW the service article instructions. If no service articles address this concern, INSTALL a new RGTM. REFER to: Rear Gate Trunk Module (RGTM) .
    No  The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.