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Pinpoint Test A : An Auxiliary Switch Controlled Component Is Inoperative

WARNING: This page is about a different car, the 2019 Ford F-550 Super Duty, 2019 Ford F-450 Super Duty, 2019 Ford F-350 Super Duty, and 2019 Ford F-250 Super Duty. However, it is still accessible from the selected car via links, so may be relevant.

  1. A1 PERFORM INSPECTION AND VERIFICATION

    • Perform Inspection and Verification procedure in this information.

    Was an obvious cause for an observed or reported concern found? 

    Yes  Correct the cause as necessary.
    No  GO to  A2
  2. A2 CHECK THE AUXILIARY SYSTEM

    • Ignition ON.

    • Operate all the upfitter accessories.

    Are  all the upfitter accessories inoperative?

    Yes  GO to  A3
    No  GO to  A6
  3. A3 CHECK FOR VOLTAGE TO THE AUXILIARY SWITCH

    • Ignition OFF.

    • Disconnect Upfitter switch C9120.

    • Ignition ON.

    • Measure:
      Positive Lead Measurement / Action Negative Lead
      Refer to C9120-5
      GFD410380Courtesy of FORD MOTOR COMPANY
      Ground
      Refer to C9120-11
      GFD410380Courtesy of FORD MOTOR COMPANY
      Ground

    Is the voltage greater than 11 volts? 

    Yes  GO to  A4
    No  REPAIR the affected circuit for an open.
  4. A4 CHECK FOR VOLTAGE TO THE UPFITTER RELAY BOX

    • Ignition OFF.

    • Measure:
      Positive Lead Measurement / Action Negative Lead
      Refer to C3271A-1
      GFD410380Courtesy of FORD MOTOR COMPANY
      Ground

    Is the voltage greater than 11 volts? 

    Yes  GO to  A7
    No  REPAIR the affected circuit.
  5. A5 CHECK FOR GROUND TO THE UPFITTER RELAY BOX

    • Remove upfitter relays 1 through 6.

    • Measure: For relay and pin assignments, Refer to Fuse and Relay Information for schematic and connector information.
      Positive Lead Measurement / Action Negative Lead
      Upfitter Relay 1, Pin 2
      GFD410381Courtesy of FORD MOTOR COMPANY
      Ground
      Upfitter Relay 2, Pin 2
      GFD410381Courtesy of FORD MOTOR COMPANY
      Ground
      Upfitter Relay 3, Pin 2
      GFD410381Courtesy of FORD MOTOR COMPANY
      Ground
      Upfitter Relay 4, Pin 2
      GFD410381Courtesy of FORD MOTOR COMPANY
      Ground
      Upfitter Relay 5, Pin 2
      GFD410381Courtesy of FORD MOTOR COMPANY
      Ground
      Upfitter Relay 6, Pin 2
      GFD410381Courtesy of FORD MOTOR COMPANY
      Ground

    Is the resistance less than 3 ohms? 

    Yes  INSTALL an new upfitter relay box.
    No  REPAIR the circuit in question for an open.
  6. A6 CHECK THE UPFITTER RELAY

    • Ignition OFF.

    • Substitute suspect upfitter relay with a known good relay.

    • Ignition ON.

    • Place the upfitter switch in question to the ON position.

    Does the upfitter accessory operate? 

    Yes  INSTALL a new upfitter relay.
    No  REMOVE the known good relay. GO to  A7
  7. A7 BYPASS THE UPFITTER RELAY

    • Ignition OFF.

    • Disconnect Suspect upfitter relay.

    • For the upfitter system in question, connect a fused jumper wire: For relay and pin assignments, Refer to Fuse and Relay Information for schematic and connector information.
      Positive Lead Measurement / Action Negative Lead
      Upfitter Relay Pin 3
      GFD410382Courtesy of FORD MOTOR COMPANY
      Upfitter Relay Pin 5

    Did the upfitter accessory operate? 

    Yes  REMOVE the jumper wire. Go to  A9
    No  REMOVE the jumper wire. Go to  A8
  8. A8 CHECK UPFITTER RELAY SUPPLY VOLTAGE

    • For the auxiliary switch in question, measure: For relay and pin assignments, Refer to Fuse and Relay Information for schematic and connector information. for schematic and connector information.
      Positive Lead Measurement / Action Negative Lead
      Upfitter Relay Pin 3
      GFD410380Courtesy of FORD MOTOR COMPANY
      Ground

    Is the voltage greater than 11 volts? 

    Yes  GO to  A9
    No  REPAIR the circuit in question for an open.
  9. A9 CHECK THE UPFITTER RELAY GROUND CIRCUITS

    • For the auxiliary switch in question, measure: For relay and pin assignments, Refer to Fuse and Relay Information for schematic and connector information.
      Positive Lead Measurement / Action Negative Lead
      Upfitter Relay Pin 2
      GFD410381Courtesy of FORD MOTOR COMPANY
      Ground

    Is the resistance less than 3 ohms? 

    Yes  GO to  A10
    No  REPAIR the upfitter relay ground circuit in question for an open.
  10. A10 CHECK THE UPFITTER RELAY CONTROL CIRCUIT FOR OPEN

    • Turn the auxiliary switch for the circuit in question ON.

    • For the auxiliary switch in question, measure: For relay and pin assignments, Refer to Fuse and Relay Information for schematic and connector information.
      Positive Lead Measurement / Action Negative Lead
      Upfitter relay pin 1
      GFD410380Courtesy of FORD MOTOR COMPANY
      Ground

    Is the voltage greater than 11 volts? 

    Yes  The system is operating correctly at this time. The concern may have been caused by loose or intermittent module connections. VERIFY customer concern and ADDRESS the root cause of any connector or pin issues.
    No  REPAIR the circuit in question for an open.