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Pinpoint Test E : U023A

  1. E1 VERIFY THE CUSTOMER CONCERN

    • Ignition ON.

    • Verify there is an observable symptom present.

    Is an observable symptom present? 

    Yes  GO to  E2
    No  The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.

  2. E2 CHECK THE COMMUNICATION NETWORK

    • Using a diagnostic scan tool, perform a network test.

    Did the IPMA pass the network test? 

    Yes  GO to  E3
    No  REFER to: Communications Network .

  3. E3 PERFORM IPMA (IMAGE PROCESSING MODULE A) SELF-TEST

    • Using a diagnostic scan tool, perform a IPMA module self-test.

    Are any Diagnostic Trouble Codes (DTCs) recorded? 

    Yes  419-07
    No  GO to  E4

  4. E4 CHECK THE BCM (BODY CONTROL MODULE) DIAGNOSTIC TROUBLE CODES (DTCS)

    • Using a diagnostic scan tool, retrieve the BCM Diagnostic Trouble Codes (DTCs).

    Are any Diagnostic Trouble Codes (DTCs) recorded? 

    Yes  REFER to: Body Control Module (BCM) .
    No  GO to  E5

  5. E5 PERFORM THE PCM (POWERTRAIN CONTROL MODULE) SELF-TEST

    • Using a diagnostic scan tool, perform the PCM self-test.

    Is DTC P0562 or P0563 recorded? 

    Yes  REFER to DTC Chart: Powertrain Control Module (PCM) 
    No  GO to  E6

  6. E6 RECHECK THE PCM (POWERTRAIN CONTROL MODULE) DIAGNOSTIC TROUBLE CODES (DTCS)

    NOTE: If new modules were installed prior to the DTC being set, the module configuration may be incorrectly set during the PMI, or the PMI may not have been carried out.

    • Using a diagnostic scan tool, clear the Diagnostic Trouble Codes (DTCs).

    • Wait 10 seconds.

    • Repeat the PCM self-test.

    Is DTC U023A still present? 

    Yes  GO to  E7
    No  The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.

  7. E7 CHECK FOR DTC (DIAGNOSTIC TROUBLE CODE) U023A SET IN OTHER MODULES

    • Using a diagnostic scan tool, clear all Diagnostic Trouble Codes (DTCs).

    • Ignition OFF.

    • Ignition ON.

    • Wait 10 seconds.

    • Using a diagnostic scan tool, retrieve all Continuous Memory Diagnostic Trouble Codes (CMDTCs) from all modules.

    Is DTC U023A:00 set in any other module? 

    Yes  GO to  E8
    No  GO to  E9

  8. E8 CHECK FOR CORRECT IPMA (IMAGE PROCESSING MODULE A) OPERATION

    • Ignition OFF.

    • Disconnect and inspect the IPMA connector.

    • Repair:

      • corrosion (install new connector or terminals - clean module pins)
      • damaged or bent pins - install new terminals/pins
      • pushed-out pins - install new pins as necessary

    • Reconnect the IPMA connector. Make sure it seats and latches correctly.

    • Operate the system and determine if the concern is still present.

    Is the concern still present? 

    Yes  CHECK OASIS for any applicable service articles: TSB, GSB, SSM or FSA. If a service article exists for this concern, DISCONTINUE this test and FOLLOW the service article instructions. If no service articles address this concern, INSTALL a new IPMA. REFER to: Interior Rear View Mirror .
    No  The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.

  9. E9 CHECK FOR CORRECT PCM (POWERTRAIN CONTROL MODULE) OPERATION

    • Ignition OFF.

    • Disconnect and inspect the PCM connectors.

    • Repair:

      • corrosion (install new connector or terminals - clean module pins)
      • damaged or bent pins - install new terminals/pins
      • pushed-out pins - install new pins as necessary

    • Reconnect the PCM connectors. Make sure they seat and latch correctly.

    • Operate the system and determine if the concern is still present.

    Is the concern still present? 

    Yes  CHECK OASIS for any applicable service articles: TSB, GSB, SSM or FSA. If a service article exists for this concern, DISCONTINUE this test and FOLLOW the service article instructions. If no service articles address this concern, PCM Guided Routine
    No  The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.
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