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Pinpoint Test L : The DSP (Audio Digital Signal Processing Module) Does Not Respond To The Diagnostic Scan Tool

WARNING: This page is about a different car, the 2020 Ford Mustang. However, it is still accessible from the selected car via links, so may be relevant.
  1. Refer to Module Communications Network for schematic and connector information.

    Normal Operation and Fault Conditions 

    The DSP communicates on the HS-CAN3.

    Possible Sources 

    • Fuse
    • Wiring, terminals and connector
    • DSP

    Visual Inspection and Pre-checks 

    • Verify BCM fuse 23 (30A) is OK.

  2. L1 CHECK THE DSP (AUDIO DIGITAL SIGNAL PROCESSING MODULE) VOLTAGE SUPPLY CIRCUIT FOR AN OPEN

    • Ignition OFF.

    • Disconnect: DSP C2385C (9 speaker) or C2364C (12 Speaker)

    • Ignition ON.

    • Measure:

      9 Speaker 

      Positive Lead Measurement / Action Negative Lead
      C4385C-14
      GFD523383Courtesy of FORD MOTOR COMPANY
      Ground

      12 Speaker 

      Positive Lead Measurement / Action Negative Lead
      C2364C-8
      GFD523383Courtesy of FORD MOTOR COMPANY
      Ground
      C2364C-16
      GFD523383Courtesy of FORD MOTOR COMPANY
      Ground

    Are the voltages greater than 11 volts? 

    Yes  GO to  L2
    No  VERIFY BCM fuse 23 (30A) is OK. If OK, REPAIR the circuit. If not OK, REFER to the Introduction to identify the possible causes of the circuit short.
  3. L2 CHECK THE DSP (AUDIO DIGITAL SIGNAL PROCESSING MODULE) GROUND CIRCUIT FOR AN OPEN

    • Ignition OFF.

    • Measure:

      9 Speaker 

      Positive Lead Measurement / Action Negative Lead
      C2385C-11
      GFD523395Courtesy of FORD MOTOR COMPANY
      Ground

      12 Speaker 

      Positive Lead Measurement / Action Negative Lead
      C2364C-5
      GFD523395Courtesy of FORD MOTOR COMPANY
      Ground
      C2364C-13
      GFD523395Courtesy of FORD MOTOR COMPANY
      Ground

    Are the resistances less than 3 ohms? 

    Yes  GO to  L3
    No  REPAIR the circuit in question.
  4. L3 CHECK THE HS-CAN3 (HIGH-SPEED CONTROLLER AREA NETWORK 3) CIRCUITS BETWEEN THE DSP (AUDIO DIGITAL SIGNAL PROCESSING MODULE) AND THE GWM (GATEWAY MODULE A) FOR AN OPEN

    • Disconnect: GWM C2431.

    Are the resistances less than 3 ohms? 

    Yes  GO to  L4
    No  REPAIR the circuit in question.
  5. L4 CHECK FOR CORRECT DSP (AUDIO DIGITAL SIGNAL PROCESSING MODULE) OPERATION

    • Ignition OFF.

    • Disconnect and inspect the DSP connectors.

    • Repair:

      • corrosion (install new connector or terminals - clean module pins)
      • damaged or bent pins - install new terminals/pins
      • pushed-out pins - install new pins as necessary

    • Reconnect the DSP connectors. Make sure they seat and latch correctly.

    • Operate the system and determine if the concern is still present.

    Is the concern still present? 

    Yes  CHECK OASIS for any applicable service articles: TSB, GSB, SSM or FSA If a service article exists for this concern, DISCONTINUE this test and FOLLOW service article instructions. If no service articles address this concern, INSTALL a new DSP. REFER to: Audio Digital Signal Processing (DSP) Module .
    No  The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.