Pinpoint Test N: A Door Passive Entry Feature Is Inoperative
- Refer to REMOTE KEYLESS ENTRY AND ALARM
for schematic and connector information.
Normal Operation and Fault Conditions
REFER to: Handles, Locks, Latches and Entry Systems - System Operation and Component Description .
DTC Fault Trigger Conditions
DTC Description Fault Trigger Condition BCM B1381:11 Left Front Door Handle Proximity Sensor: Circuit Short To Ground Sets continuous when the BCM detects a fault from one of the circuits to the left front exterior door handle. BCM B1381:15 Left Front Door Handle Proximity Sensor: Circuit Short To Battery Or Open Sets continuous when the BCM detects a fault from one of the circuits to the left front exterior door handle. BCM B1381:29 Left Front Door Handle Proximity Sensor: Signal Invalid Set continuous when the BCM detects an activated touch sensor for more than 5 minutes. BCM B1382:11 Right Front Door Handle Proximity Sensor: Circuit Short To Ground Sets continuous when the BCM detects a fault from one of the circuits to the right exterior door handle. BCM B1382:15 Right Front Door Handle Proximity Sensor: Circuit Short To Battery Or Open Sets continuous when the BCM detects a fault from one of the circuits to the right exterior door handle. BCM B1382:29 Right Front Door Handle Proximity Sensor: Signal Invalid Set continuous when the BCM detects an activated touch sensor for more than 5 minutes. BCM B1383:11 Left Rear Door Handle Proximity Sensor: Circuit Short To Ground Sets continuous when the BCM detects a fault from one of the circuits to the right exterior door handle. BCM B1383:15 Left Rear Door Handle Proximity Sensor: Circuit Short To Battery Or Open Sets continuous when the BCM detects a fault from one of the circuits to the right exterior door handle. BCM B1383:29 Left Rear Door Handle Proximity Sensor: Signal Invalid Set continuous when the BCM detects an activated touch sensor for more than 5 minutes. Possible Sources
- Wiring, terminals or connectors
- Door lock system concern
- Exterior front door handle
- Tailgate door handle
- BCM
Visual Inspection and Pre-checks
- Inspect the exterior door handles for damage.
- N1 CHECK THE DOOR LOCK OPERATION
- Lock and unlock the doors using a door lock control switch.
Do the doors and tailgate lock and unlock?
Yes GO to N2 No REFER to Symptom Chart: Handles, Locks, Latches and Entry Systems - Electrical in this information. - N2 CHECK THE RKE (REMOTE KEYLESS ENTRY) OPERATION
- Press the lock and unlock buttons on a key.
Do the doors lock and unlock?
Yes GO to N3 No GO to Pinpoint Test J - N3 CHECK THE PASSIVE ENTRY OPERATION FROM BOTH FRONT DOORS AND TAILGATE
- Operate the passive entry feature from both left, and right doors and tailgate.
Is the passive entry feature inoperative from both front doors and tailgate?
Yes GO to N4 No GO to N7 - N4 CHECK THE EXTERIOR DOOR HANDLE RETURN CIRCUIT FOR A SHORT TO VOLTAGE
- Ignition OFF.
- Disconnect BCM C2280D.
- Ignition ON.
- Measure:
Positive Lead Measurement / Action Negative Lead C2280D-20 Ground
Is any voltage present?
Yes REPAIR the circuit. No GO to N5 - N5 CHECK THE EXTERIOR DOOR HANDLE RETURN CIRCUIT FOR A SHORT TO GROUND
- Ignition OFF.
- Measure:
Positive Lead Measurement / Action Negative Lead C2280D-20 Ground
Is the resistance greater than 10, 000 ohms?
Yes GO to N6 No REPAIR the circuit. - N6 CHECK THE EXTERIOR DOOR HANDLES AND TAILGATE RELEASE HANDLE GROUND CIRCUIT FOR AN OPEN
- Disconnect the suspect door handle: Left Front Exterior Door Handle C573, Right Front Exterior Door Handle C634, Tailgate Release Handle C4029.
- Measure:
Left Front Exterior Door Handle
Positive Lead Measurement / Action Negative Lead C573-4 C2280D-20 Right Front Exterior Door Handle
Positive Lead Measurement / Action Negative Lead C634-4 C2280D-20 Tailgate Release Handle
Positive Lead Measurement / Action Negative Lead C4029-4 C2280D-20
Is the resistance less than 3 ohms?
Yes INSTALL new door handle. REFER to: Exterior Front Door Handle . REFER to: Tailgate Release Handle . TEST the system for normal operation. If the concern is still present, GO to N11 No REPAIR the circuit. - N7 CHECK FOR VOLTAGE TO THE EXTERIOR DOOR HANDLES AND TAILGATE RELEASE HANDLE
- Ignition OFF.
- Disconnect the suspect exterior door handle: Left Front Exterior Door Handle C573, Right Front Exterior Door Handle C634, Tailgate Release Handle C4029.
- Measure:
Left Front Exterior Door Handle
Positive Lead Measurement / Action Negative Lead C573-1 Ground Right Front Exterior Door Handle
Positive Lead Measurement / Action Negative Lead C634-1 Ground Tailgate Release Handle
Positive Lead Measurement / Action Negative Lead C4029-1 Ground
Is the voltage greater than 11 volts?
Yes GO to N11 No GO to N8 - N8 CHECK THE EXTERIOR DOOR HANDLES AND TAILGATE RELEASE HANDLE VOLTAGE SUPPLY CIRCUIT FOR A SHORT TO GROUND
- Disconnect BCM C2280D.
- Measure:
Left Front Exterior Door Handle
Positive Lead Measurement / Action Negative Lead C573-1 Ground Right Front Exterior Door Handle
Positive Lead Measurement / Action Negative Lead C634-1 Ground Tailgate Release Handle
Positive Lead Measurement / Action Negative Lead C4029-1 Ground
Is the resistance greater than 10, 000 ohms?
Yes GO to N9 No REPAIR the circuit. - N9 CHECK THE EXTERIOR DOOR HANDLES AND TAILGATE RELEASE HANDLE VOLTAGE SUPPLY CIRCUIT FOR AN OPEN
- Measure:
Left Front Exterior Door Handle
Positive Lead Measurement / Action Negative Lead C573-1 C2280D-21 Right Front Exterior Door Handle
Positive Lead Measurement / Action Negative Lead C634-1 C2280D-5 Tailgate Release Handle
Positive Lead Measurement / Action Negative Lead C4029-1 C2280D-22
Is the resistance less than 3 ohms?
Yes GO to N10 No REPAIR the circuit. - Measure:
- N10 CHECK THE EXTERIOR DOOR HANDLES AND TAILGATE RELEASE HANDLE
- Remove the exterior door handle or tailgate release handle. REFER to: Exterior Front Door Handle . REFER to: Tailgate Release Handle .
- Transfer the exterior door handle or tailgate release handle from the vehicle to the suspect exterior door. For example, if the left front exterior door handle is suspect, transfer the right front exterior door handle to the left front door.
- Connect BCM C2280D.
- Operate the keyless entry feature from the suspect door.
Does the keyless entry feature operate from the suspect door?
Yes INSTALL a new exterior handle. REFER to: Exterior Front Door Handle . REFER to: Tailgate Release Handle . No GO to N11 - N11 CHECK FOR CORRECT BCM (BODY CONTROL MODULE) OPERATION
- Disconnect and inspect all the BCM connectors.
- Repair:
- corrosion (install new connectors or terminals - clean module pins)
- damaged or bent pins - install new terminals pins
- pushed-out pins - install new pins as necessary
- Reconnect the BCM connectors and make sure they seat and latches correctly.
- Operate the system and determine if the concern is still present.
Is the concern still present?
Yes CHECK OASIS for any applicable service articles: TSB, GSB, SSM, or FSA. If a service article exists for this concern, DISCONTINUE this test and FOLLOW the service article instructions. If no service articles address this concern, INSTALL a new BCM. REFER to: Body Control Module (BCM) . No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.