Possible Causes

WARNING: This page is about a different car, the 2019 Ford F-550 Super Duty, 2019 Ford F-450 Super Duty, 2019 Ford F-350 Super Duty, and 2019 Ford F-250 Super Duty. However, it is still accessible from the selected car via links, so may be relevant.

A MyKey® restricted key is in use
Network communication concern
Message center concern
IPC concern

E1: VERIFY THE IGNITION KEY IN USE IS NOT RESTRICTED

Ignition ON, engine OFF.
Monitor the message center.
Does the message center display MYKEY ACTIVE DRIVE SAFELY?

Yes	No
The current ignition key is a restricted key and is operating correctly. REPEAT the test step using a different ignition key until the message center does not display MYKEY ACTIVE DRIVE SAFELY. Go to E2.	Go to E2.

E2: VERIFY THE MYKEY® TRACTION CONTROL SETTING

Using the message center, verify the MyKey traction control setting.
- Refer to the Owner's Literature for instructions on setting the MyKey functions.
Is the MyKey traction control setting configured to always on?

Yes	No
Go to E3.	Go to E4.

E3: VERIFY TRACTION CONTROL FUNCTION CAN BE DISABLED USING THE ADMIN KEY

Using the message center, verify traction control can be enabled and disabled using the admin ignition.
- Refer to the Owner's Literature for instructions on enabling and disabling traction control.
Can traction control be enabled and disabled using the admin ignition key?

Yes	No
The system is operating correctly at this time. The concern may have been caused by the use of a restricted key. INFORM the customer the traction control can only be disabled using an admin key when the MyKey® traction control setting is configured to always on.	Go to E4.

E4: CHECK FOR ABS MODULE DTCS

Carry out the ABS self-test.

Are any DTCs present?

Yes	No
REFER to the ABS Module DTC Chart.	Go to E5.

E5: CHECK FOR GWM DTCS

Carry out the GWM self-test.

Are any DTCs present?

Yes	No
DIAGNOSE any GWM DTCs. REFER to the Module Communications Network article.	Go to E7.

E6: CHECK FOR BCM DTCS

Carry out the BdyCM self-test.

Are any DTCs present?

Yes	No
DIAGNOSE any BCM DTCs. REFER to the Multifunction Electronic Modules article.	Go to E7.

E7: CHECK FOR IPC DTCS

Carry out the IPC self-test.

Are any DTCs present?

Yes	No
DIAGNOSE any IPC DTCs. REFER to the Instrumentation, Message Center and Warning Chimes article.	The system is operating correctly at this time. The concern may have been caused due to high network traffic or an intermittent fault condition.