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Symptom Chart

Diagnostics in this article assume a certain skill level and knowledge of Ford-specific diagnostic practices. REFER to: Diagnostic Methods .

Condition Actions
The vehicle touchscreen displays Vehicle Inhibited GO to Pinpoint Test C 
The vehicle touchscreen displays The vehicle is not drivable GO to Pinpoint Test C 
An OTA fault message displays on the touch screen or the FordPass or Lincoln Way apps and the OTA updates have not installed. GO to Pinpoint Test A 
OTA Updates have not installed or are delayed beyond 8 calendar days without a fault message displaying on the touch screen or in the FordPass or Lincoln Way apps. GO to Pinpoint Test B 
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