Electrical System:Propulsion System:Traction Battery:Management System/Energy Control Module (BMS/BECM) (23V687000)

WARNING: This page is about the Mustang Mach-E California Route 1, which is a different variant/trim than selected.

Publication date: 2023-10-13
Reference number: 23V687000

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM)

NHTSA RECALL BULLETIN

Reference Number(s): 23V687000

VEHICLE DESCRIPTION

Model(s): 2021 FORD MUSTANG MACH E

2022 FORD MUSTANG MACH E

Campaign No: 23V687000

Number of Affected Vehicles: 34762

Beginning Date of Manufacture: 1900 JAN

Ending Date of Manufacture: 1900 JAN

SYSTEM

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM)

DESCRIPTION OF DEFECT

Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles equipped with an extended range battery. The high voltage battery main contactors may overheat.

CONSEQUENCE OF DEFECT

An overheated high voltage battery contactor can result in a loss of drive power, increasing the risk of a crash.

CORRECTIVE ACTION

Dealers will replace the high voltage battery junction box, free of charge. Interim owner notification letters were mailed November 2, 2023. Owner notification letters are expected to be mailed October 30, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S56. Vehicles included in this recall that were previously repaired under recall 22V-412 will need to have the new remedy completed.

NOTES

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

ADDITIONAL INFORMATION

The National Highway Traffic Safety Administration operates Monday through Friday from 8:00 AM to 4:00 PM, Eastern Time. For more information call (800) 424-9393 or (202) 366-0123. For the hearing impaired, call (800) 424-9153.