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Home >> Ford >> 2023 >> E-Transit Van Cargo Extended >> Repair and Diagnosis >> External Pages >> Different car >> Section 363 (Module Configuration - Vehicles With: Over-The-Air (OTA) Programming) >> Diagnosis And Testing >> Module Configuration >> Global Customer Symptom Code (GCSC) Chart
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Global Customer Symptom Code (GCSC) Chart

WARNING: This page is about a different car, the 2022 Ford Transit-350 HD, 2022 Ford Transit-350, 2022 Ford Transit-250, 2022 Ford Transit-150, and 2022 Ford E-Transit. However, it is still accessible from the selected car via links, so may be relevant.
Symptom Action
Driver Aid and Information > SYNC > Software Updates > Command Not Recognized GO to Pinpoint Test C 
Driver Aid and Information > SYNC > Software Updates > Inoperative GO to Pinpoint Test A 
Driver Aid and Information > SYNC > Software Updates > Inoperative GO to Pinpoint Test B 
Driver Aid and Information > SYNC > Software Updates > Inoperative GO to Pinpoint Test C 
Driver Aid and Information > SYNC > Software Updates > Unable to Connect GO to Pinpoint Test A 
Driver Aid and Information > SYNC > Software Updates > Unable to Connect GO to Pinpoint Test B 
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