Pinpoint Test A: The Adjustable Steering Column Is Inoperative In One Or More Directions Using The Steering Column Control Switch

WARNING: This page is about a different car, the 2023 Lincoln Navigator. However, it is still accessible from the selected car via links, so may be relevant.

Refer to ADJUSTABLE STEERING COLUMN for schematic and connector information.
Normal Operation and Fault Conditions

REFER to: Steering Column - System Operation and Component Description .

Possible Sources
- Wiring, terminals or connectors
- Adjustable steering column tilt motor
- Adjustable steering column telescopic motor
- GWM
- SCCM
- DSM
NOTE: Use the correct probe adapter(s) when making measurements. Failure to use the correct probe adapter(s) may damage the connector.

A1 CHECK THE COMMUNICATION NETWORK
- Ignition ON.
- Using a diagnostic scan tool, carry out the Network Test.
Do the GWM, SCCM and DSM all pass the Network Test?

Yes GO to A2

No DIAGNOSE the no communication with the GWM, SCCM or DSM.

A2 CHECK FOR DIAGNOSTIC TROUBLE CODES (DTCS) IN THE GWM (GATEWAY MODULE A)
- Using a diagnostic scan tool, carry out the GWM self-test.
Are any Diagnostic Trouble Codes (DTCs) present in the GWM?

Yes DIAGNOSE the GWM Diagnostic Trouble Codes (DTCs).

No GO to A3

A3 CHECK FOR DIAGNOSTIC TROUBLE CODES (DTCS) IN THE SCCM (STEERING COLUMN CONTROL MODULE)
- Using a diagnostic scan tool, carry out the SCCM self-test.
Are any Diagnostic Trouble Codes (DTCs) present in the SCCM?

Yes DIAGNOSE the SCCM Diagnostic Trouble Codes (DTCs). REFER to: Steering Wheel and Column Electrical Components .

No GO to A4

A4 CHECK THE SCCM (STEERING COLUMN CONTROL MODULE) STEERING COLUMN ADJUST SWITCH (STRCOL_ADJ) PID (PARAMETER IDENTIFICATION)

Using a diagnostic scan tool, monitor the SCCM STRCOL_ADJ PID while activating the steering column control switch in all 4 directions.

Does the PID display match each steering column control switch position?

Yes

GO to A5

If the PID displays "No Movement" or "Invalid", or if the PID display does not match one or more switch positions, INSTALL a new steering column control switch. REFER to: Steering Column Control Switch . TEST the system for normal operation. If the adjustable steering column is still inoperative, INSTALL a new SCCM. REFER to: Steering Column Control Module (SCCM) .

A5 CHECK THE ADJUSTABLE STEERING COLUMN MOTOR CIRCUITS FOR AN OPEN

Ignition OFF.

Disconnect DSM C341B.

Disconnect Adjustable Steering Column Tilt Motor C2250.

Disconnect Adjustable Steering Column Telescope Motor C227.

Measure:

Positive Lead	Measurement / Action	Negative Lead
C341B-6	Courtesy of FORD MOTOR COMPANY	C2250-1
C341B-13	Courtesy of FORD MOTOR COMPANY	C2250-2

Measure:

Positive Lead	Measurement / Action	Negative Lead
C341B-3	Courtesy of FORD MOTOR COMPANY	C227-1
C341B-12	Courtesy of FORD MOTOR COMPANY	C227-2

Are the resistances less than 3 ohms?

Yes

GO to A6

No	REPAIR the circuit.

A6 CHECK THE ADJUSTABLE STEERING COLUMN MOTOR CIRCUITS FOR A SHORT TO GROUND

Measure:

Positive Lead	Measurement / Action	Negative Lead
C2250-1	Courtesy of FORD MOTOR COMPANY	Ground
C2250-2	Courtesy of FORD MOTOR COMPANY	Ground

Measure:

Positive Lead	Measurement / Action	Negative Lead
C227-1	Courtesy of FORD MOTOR COMPANY	Ground
C227-2	Courtesy of FORD MOTOR COMPANY	Ground

Are the resistances greater than 10, 000 ohms?

Yes

GO to A7

No	REPAIR the circuit.

A7 CHECK THE ADJUSTABLE STEERING COLUMN TILT MOTOR OPERATION

Connect Adjustable Steering Column Tilt Motor C2250.

Connect a fused jumper wire:

Positive Lead	Measurement / Action	Negative Lead
Positive battery terminal	Courtesy of FORD MOTOR COMPANY	C341B-6

Momentarily connect a fused jumper wire:

Positive Lead	Measurement / Action	Negative Lead
C341B-13	Courtesy of FORD MOTOR COMPANY	Ground

Does the tilt motor move the steering column when the fused jumper wire is connected to ground?

Yes

GO to A8

No	INSTALL a new adjustable steering column tilt motor. REFER to: Steering Column Tilt Motor .

A8 CHECK THE ADJUSTABLE STEERING COLUMN TELESCOPIC MOTOR OPERATION

Connect a fused jumper wire:

Positive Lead	Measurement / Action	Negative Lead
Positive battery terminal	Courtesy of FORD MOTOR COMPANY	C341B-3

Momentarily connect a fused jumper wire:

Positive Lead	Measurement / Action	Negative Lead
C341B-12	Courtesy of FORD MOTOR COMPANY	Ground

Does the telescopic motor move the steering column when the fused jumper wire is connected to ground?

Yes

GO to A9

No	INSTALL a new steering column telescopic motor. REFER to: Steering Column Telescopic Motor .

A9 CHECK FOR CORRECT DSM (DRIVER FRONT SEAT MODULE) OPERATION

Disconnect and inspect all DSM connectors.

Repair:
- corrosion (install new connector or terminal - clean module pins)
- damaged or bent pins - install new terminals or pins
- pushed-out pins - install new pins as necessary

Reconnect all DSM connectors. Make sure they seat and latch correctly.

Operate the system and determine if the concern is still present.

Is the concern still present?

Yes	CHECK OASIS for any applicable service articles: TSB, GSB, SSM, or FSA. If a service article exists for this concern, DISCONTINUE this test and FOLLOW the service article instructions. If no service articles address this concern, INSTALL a new DSM. REFER to: Driver Front Seat Module (DSM) .

No	The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.