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Pinpoint Test C: The HUD (Head Up Display) Module Is Inoperative

WARNING: This page is about a different car, the 2022 Ford Ranger. However, it is still accessible from the selected car via links, so may be relevant.
  1. Refer to VEHICLE EMERGENCY MESSAGING SYSTEM for schematic and connector information.

    Normal Operation and Fault Conditions 

    REFER to: Collision Warning and Collision Avoidance System - System Operation and Component Description .

    Possible Sources 

    • CCM
    • HUD module

  2. C1 CHECK FOR HUD (HEAD UP DISPLAY) MODULE LED PROVE OUT TEST

    NOTE: Remove the vehicle from any extreme heat source or sunload condition prior to testing the vehicle.

    • Ignition ON.

    • While placing the ignition in RUN, observe the HUD module Light Emitting Diodes (LEDs).

    Does the HUD module Light Emitting Diodes (LEDs) illuminate? 

    Yes  The HUD module Light Emitting Diodes (LEDs) are operating correctly at this time. The concern may have been caused by extreme temperatures.
    No  GO to  C2

  3. C2 CHECK THE COMMUNICATION NETWORK

    • Using a diagnostic scan tool, perform the network test.

    Does the HUD module pass the network test? 

    Yes  GO to  C3
    No  REFER to: Communications Network .

  4. C3 CHECK THE HUD (HEAD UP DISPLAY) MODULE DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE SELF-TEST

    • Using a diagnostic scan tool, perform a HUD module self-test.

    Are there any Diagnostic Trouble Codes (DTCs) recorded? 

    Yes  REFER to the DTC Chart: HUD Module .
    No  GO to  C4

  5. C4 CHECK THE CCM (CRUISE CONTROL MODULE) DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE SELF-TEST

    • Using a diagnostic scan tool, perform a CCM self-test.

    Are there any Diagnostic Trouble Codes (DTCs) recorded? 

    Yes  If DTC C1001:08 is recorded, GO to Pinpoint Test B 
    No  GO to  C5

  6. C5 CHECK FOR CORRECT HUD (HEAD UP DISPLAY) OPERATION

    • Ignition OFF.

    • Disconnect and inspect the HUD module connector.

    • Repair:

      • corrosion (install new connector or terminals - clean module pins)
      • damaged or bent pins - install new terminals/pins
      • pushed-out pins - install new pins as necessary

    • Reconnect the HUD module connector. Make sure it seats and latches correctly.

    • Operate the system and determine if the concern is still present.

    Is the concern still present? 

    Yes  CHECK OASIS for any applicable service articles TSB, GSB, SSM or FSA. If a service article exists for this concern, DISCONTINUE this test and FOLLOW the service article instructions. If no service article address this concern, INSTALL a new HUD module. REFER to: Head Up Display (HUD) Module .
    No  The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.
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