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Pinpoint Test A : U0100:87

WARNING: This page is about a different car, the 2018 Ford F-550 Super Duty, 2018 Ford F-450 Super Duty, 2018 Ford F-350 Super Duty, and 2018 Ford F-250 Super Duty. However, it is still accessible from the selected car via links, so may be relevant.
NOTE: If new modules were installed prior to the DTC being set, the module configuration may be incorrectly set during the PMI or the PMI may not have been carried out.

  1. A1 VERIFY THE DIAGNOSTIC SCAN TOOL COMMUNICATES WITH THE PCM (POWERTRAIN CONTROL MODULE)

    • Ignition ON.

    • Connect the diagnostic scan tool.

    • Check that a vehicle session can be established using the diagnostic scan tool.

    Can a vehicle session be established? 

    Yes  GO to  A2
    No  DIAGNOSE the PCM not communicating with the diagnostic scan tool. REFER to: Communications Network .
  2. A2 RECHECK THE BCM (BODY CONTROL MODULE) CONTINUOUS MEMORY DIAGNOSTIC TROUBLE CODES (CMDTCS)

    • Using a diagnostic scan tool, clear the Diagnostic Trouble Codes (DTCs).

    • Wait 10 seconds.

    • Using a diagnostic scan tool, check the BCM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

    Is DTC U0100:87 retrieved again? 

    Yes  GO to  A3
    No  The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.
  3. A3 RETRIEVE THE RECORDED DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE PCM (POWERTRAIN CONTROL MODULE) KOEO (KEY ON, ENGINE OFF) SELF-TEST

    • Using a diagnostic scan tool, perform the PCM KOEO self-test.

    Are any voltage system related Diagnostic Trouble Codes (DTCs) present? 

    Yes  REFER to: Electronic Engine Controls 6.2L V8 . REFER to: Electronic Engine Controls 6.8L Triton-30V - V10 . REFER to: Electronic Engine Controls 6.7L Power Stroke Diesel .
    No  GO to  A4
  4. A4 RETRIEVE THE RECORDED DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE BCM (BODY CONTROL MODULE) SELF-TEST

    • Using a diagnostic scan tool, perform the BCM self-test.

    Are any Diagnostic Trouble Codes (DTCs) recorded? 

    Yes  REFER to DTC Chart: Body Control Module (BCM) .
    No  GO to  A5
  5. A5 CHECK FOR DTC (DIAGNOSTIC TROUBLE CODE) U0100 SET IN OTHER MODULES

    • Using a diagnostic scan tool, clear the Diagnostic Trouble Codes (DTCs).

    • Ignition OFF.

    • Ignition ON.

    • Wait 10 seconds.

    • Using a diagnostic scan tool, retrieve all  Continuous Memory Diagnostic Trouble Codes (CMDTCs).

    Is DTC U0100 set in any other module? 

    Yes  GO to  A6
    No  GO to  A7
  6. A6 CHECK FOR CORRECT PCM (POWERTRAIN CONTROL MODULE) OPERATION

    • Disconnect and inspect the PCM connectors.

    • Repair:

      • corrosion (install new connector or terminals - clean module pins)
      • damaged or bent pins - install new terminals/pins
      • pushed-out pins - install new pins as necessary

    • Reconnect the PCM connectors. Make sure they seat and latch correctly.

    • Operate the system and determine if the concern is still present.

    Is the concern still present? 

    Yes  CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new PCM. REFER to: Powertrain Control Module (PCM) 6.2L V8 . REFER to: Powertrain Control Module (PCM) 6.8L Triton-30V - V10 . REFER to: Powertrain Control Module (PCM) 6.7L Power Stroke Diesel .
    No  The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.
  7. A7 CHECK FOR CORRECT BCM (BODY CONTROL MODULE) OPERATION

    • Disconnect and inspect the BCM connectors.

    • Repair:

      • corrosion (install new connector or terminals - clean module pins)
      • damaged or bent pins - install new terminals/pins
      • pushed-out pins - install new pins as necessary

    • Reconnect the BCM connectors. Make sure they seat and latch correctly.

    • Operate the system and determine if the concern is still present.

    Is the concern still present? 

    Yes  CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, Refer to: BCM Hardware Testing
    No  The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.