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Pinpoint Test A: An UPFITTER Switch Relay Controlled Component Is Inoperative

WARNING: This page is about a different car, the 2022 Ford Ranger. However, it is still accessible from the selected car via links, so may be relevant.
  1. REFER to: Customer Access for schematic and connector information.

    Normal Operation and Fault Conditions 

    REFER to: Auxiliary Switches .

    Possible Sources 

    • Wiring, terminals or connectors
    • Midi fuse F5 (100A)
    • Upfitter relay box fuses
    • Upfitter switch
    • Upfitter relay box

    Visual Inspection and Pre-checks 

    • REMOVE and INSPECT F1 (25A), F2 (20A), F3 (25A), F5 (15A), F11A (10A), F11B (5A), F12A (5A) and F12B (5A)

    NOTE: For accurate diagnostics of customer (upfitter) installed devices, it will be necessary to refer to the upfitter literature for additional information.
    NOTE: To install the upfitter switches on a vehicle that was not originally equipped from the factory and additional information, refer to the Owner's Literature and www.fleet.ford.com for truck body builder advisory service bulletins.
  2. A1 CHECK THE UPFITTER SWITCHES

    • Ignition ON.

    • Operate all the upfitter switches.

    Are all the upfitter switches inoperative? 

    Yes  GO to Pinpoint Test B 
    No  GO to  A2
  3. A2 CHECK THE UPFITTER RELAY

    • Ignition OFF.

    • Substitute the suspect relay with a known good relay.

    • Ignition ON.

    • Place the upfitter switch in question to the on position.

    Does the accessory operate? 

    Yes  INSTALL a new relay.
    No  REMOVE the known good relay. GO to  A3
  4. A3 CHECK THE UPFITTER RELAY COIL POWER CIRCUITS

    • Ignition OFF.

    • Place the upfitter switch in question to the ON position.

    • Ignition ON.

    • Measure:

      Upfitter relay 1 

      Positive Lead Measurement / Action Negative Lead
      C146-1
      GFD674732Courtesy of FORD MOTOR COMPANY
      Ground

      Upfitter relay 2 

      Positive Lead Measurement / Action Negative Lead
      C146-2
      GFD674732Courtesy of FORD MOTOR COMPANY
      Ground

      Upfitter relay 3 

      Positive Lead Measurement / Action Negative Lead
      C146-9
      GFD674732Courtesy of FORD MOTOR COMPANY
      Ground

      Upfitter relay 4 

      Positive Lead Measurement / Action Negative Lead
      C146-8
      GFD674732Courtesy of FORD MOTOR COMPANY
      Ground

      Upfitter relay 5 

      Positive Lead Measurement / Action Negative Lead
      C146-3
      GFD674732Courtesy of FORD MOTOR COMPANY
      Ground

      Upfitter relay 6 

      Positive Lead Measurement / Action Negative Lead
      C146-7
      GFD674732Courtesy of FORD MOTOR COMPANY
      Ground

    Is the voltage greater than 11 volts? 

    Yes  GO to  A6
    No  GO to  A4
  5. A4 CHECK THE UPFITTER RELAY COIL POWER CIRCUITS FOR AN OPEN

    • Disconnect Upfitter Switch C9120 .

    • Measure:

      Upfitter relay 1 

      Positive Lead Measurement / Action Negative Lead
      C9120-4
      GFD674733Courtesy of FORD MOTOR COMPANY
      C146-1

      Upfitter relay 2 

      Positive Lead Measurement / Action Negative Lead
      C9120-6
      GFD674733Courtesy of FORD MOTOR COMPANY
      C146-2

      Upfitter relay 3 

      Positive Lead Measurement / Action Negative Lead
      C9120-10
      GFD674733Courtesy of FORD MOTOR COMPANY
      C146-9

      Upfitter relay 4 

      Positive Lead Measurement / Action Negative Lead
      C9120-9
      GFD674733Courtesy of FORD MOTOR COMPANY
      C146-8

      Upfitter relay 5 

      Positive Lead Measurement / Action Negative Lead
      C9120-8
      GFD674733Courtesy of FORD MOTOR COMPANY
      C146-3

      Upfitter relay 6 

      Positive Lead Measurement / Action Negative Lead
      C9120-7
      GFD674733Courtesy of FORD MOTOR COMPANY
      C146-7

    Is the resistance less than 1 ohm? 

    Yes  GO to  A5
    No  REPAIR the circuit in question.
  6. A5 CHECK THE UPFITTER RELAY COIL POWER CIRCUITS FOR A SHORT TO GROUND

    • Measure:

      Upfitter relay 1 

      Positive Lead Measurement / Action Negative Lead
      C9120-4
      GFD674733Courtesy of FORD MOTOR COMPANY
      Ground

      Upfitter relay 2 

      Positive Lead Measurement / Action Negative Lead
      C9120-6
      GFD674733Courtesy of FORD MOTOR COMPANY
      Ground

      Upfitter relay 3 

      Positive Lead Measurement / Action Negative Lead
      C9120-10
      GFD674733Courtesy of FORD MOTOR COMPANY
      Ground

      Upfitter relay 4 

      Positive Lead Measurement / Action Negative Lead
      C9120-9
      GFD674733Courtesy of FORD MOTOR COMPANY
      Ground

      Upfitter relay 5 

      Positive Lead Measurement / Action Negative Lead
      C9120-8
      GFD674733Courtesy of FORD MOTOR COMPANY
      Ground

      Upfitter relay 6 

      Positive Lead Measurement / Action Negative Lead
      C9120-7
      GFD674733Courtesy of FORD MOTOR COMPANY
      Ground

    Is the resistance greater than 10, 000 ohms? 

    Yes  GO to  A7
    No  REPAIR the circuit in question.
  7. A6 CHECK THE UPFITTER RELAY COIL GROUND CIRCUITS

    • Ignition OFF.

    • Measure:
      Positive Lead Measurement / Action Negative Lead
      C146-6
      GFD674733Courtesy of FORD MOTOR COMPANY
      Ground
      C146-4
      GFD674733Courtesy of FORD MOTOR COMPANY
      Ground
      C146-11
      GFD674733Courtesy of FORD MOTOR COMPANY
      Ground
      C146-5
      GFD674733Courtesy of FORD MOTOR COMPANY
      Ground
      C146-10
      GFD674733Courtesy of FORD MOTOR COMPANY
      Ground
      C146-12
      GFD674733Courtesy of FORD MOTOR COMPANY
      Ground

    Is the resistance less than 3 ohms on each circuit? 

    Yes  GO to  A7
    No  REPAIR the faulty circuit for an open. If no open is found, INSTALL a new upfitter relay box.
  8. A7 CHECK THE UPFITTER RELAY SWITCHED POWER CIRCUIT

    • Ignition OFF.

    • Disconnect Upfitter Relay Box C3271A .

    • Ignition ON.

    • Measure:
      Positive Lead Measurement / Action Negative Lead
      C3271A-1
      GFD674732Courtesy of FORD MOTOR COMPANY
      Ground

    Is the voltage greater than 11 volts? 

    Yes  GO to  A9
    No  REMOVE and INSPECT Midi fuse F5 (100A). If fuse is open, REPAIR the circuit for a short to ground. If the fuse is good, GO to  A8
  9. A8 CHECK THE UPFITTER RELAY SWITCHED POWER CIRCUIT FOR AN OPEN

    • Ignition OFF.

    • Disconnect High Current BJB C1617E .

    • Measure:
      Positive Lead Measurement / Action Negative Lead
      C3271A-1
      GFD674733Courtesy of FORD MOTOR COMPANY
      C1617E-1

    Is the resistance less than 1 ohm? 

    Yes  If all  customer access outputs were not functioning, INSTALL a new upfitter relay box. If some but not all were functioning, GO to  A9
    No  REPAIR the circuit.
  10. A9 CHECK FOR VOLTAGE AT UPFITTER RELAY BOX FUSES

    • REMOVE and INSPECT each relay fuse for an open.

    • If the fuse is open, REFER to: Customer Access the customer access wiring schematics to locate the faulty circuit.

    • Ignition ON.

    • If the fuse is good, measure:

      Upfitter relay box 

      Positive Lead Measurement / Action Negative Lead
      Upfitter Relay Box Fuse 1 (25A)
      GFD674732Courtesy of FORD MOTOR COMPANY
      Ground
      Upfitter Relay Box Fuse 2 (20A)
      GFD674732Courtesy of FORD MOTOR COMPANY
      Ground
      Upfitter Relay 1 Fuse 3 (25A)
      GFD674732Courtesy of FORD MOTOR COMPANY
      Ground
      Upfitter Relay 2 Fuse 5 (15A)
      GFD674732Courtesy of FORD MOTOR COMPANY
      Ground
      Upfitter Relay 3 Fuse 11A (10A)
      GFD674732Courtesy of FORD MOTOR COMPANY
      Ground
      Upfitter Relay 4 Fuse 11B (5A)
      GFD674732Courtesy of FORD MOTOR COMPANY
      Ground
      Upfitter Relay 5 Fuse 12A (5A)
      GFD674732Courtesy of FORD MOTOR COMPANY
      Ground
      Upfitter Relay 6 Fuse 12B (5A)
      GFD674732Courtesy of FORD MOTOR COMPANY
      Ground

    Is the voltage greater than 11 volts? 

    Yes  GO to  A10
    No  INSTALL a new upfitter relay box.
  11. A10 BYPASS THE UPFITTER RELAY

    • Ignition OFF.

    • Remove the upfitter relay controlled circuit in question, connect a fused jumper wire

    • Ignition ON.

    • Jump
      Positive Lead Measurement / Action Negative Lead
      Upfitter Relay Pin 3
      GFD672407Courtesy of FORD MOTOR COMPANY
      Upfitter Relay Pin 5

    Did the accessory operate? 

    Yes  The system is operating correctly. The fault may have been a loose connector, fuse or relay.
    No  GO to  A11
  12. A11 CHECK THE UPFITTER RELAY SUPPLY VOLTAGE

    • For the relay circuit in question, measure:
      Positive Lead Measurement / Action Negative Lead
      Upfitter Relay Pin 3
      GFD674732Courtesy of FORD MOTOR COMPANY
      Ground

    Is the voltage greater than 11 volts? 

    Yes  INSTALL a new upfitter relay box.
    No  REFER to: Customer Access the customer access wiring schematics to locate the faulty circuit.