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Pinpoint Test C : The HUD (Head Up Display) Module Is Inoperative

WARNING: This page is about a different car, the 2020 Ford F-150. However, it is still accessible from the selected car via links, so may be relevant.

  1. C1 CHECK FOR HUD (HEAD UP DISPLAY) MODULE LED PROVE OUT TEST

    NOTE: Remove the vehicle from the extreme heat source or sunload condition prior to testing the vehicle.

    • Ignition ON.

    • With the ignition in RUN, observe the HUD module Light Emitting Diodes (LEDs).

    Does the HUD module Light Emitting Diodes (LEDs) illuminate? 

    Yes  The HUD module Light Emitting Diodes (LEDs) are operating correctly at this time. The concern may have been caused by extreme temperatures.
    No  GO to  C2

  2. C2 CHECK THE COMMUNICATION NETWORK

    • Using a diagnostic scan tool, perform the network test.

    Does the HUD module pass the network test? 

    Yes  GO to  C3
    No  REFER to: Communications Network .

  3. C3 CHECK THE DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE HUD (HEAD UP DISPLAY) MODULE SELF-TEST

    • Using a diagnostic scan tool, perform a HUD module self-test.

    Are any Diagnostic Trouble Codes (DTCs) recorded? 

    Yes  REFER to HUD DTC Chart .
    No  GO to  C4

  4. C4 CHECK THE DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE CCM (CRUISE CONTROL MODULE) SELF-TEST

    • Using a diagnostic scan tool, perform a CCM self-test.

    Are any Diagnostic Trouble Codes (DTCs) recorded? 

    Yes  If DTC C1001:08 or C1132:4B is present, refer to the CCM Diagnostic Trouble Codes (DTCs), REFER to CRUISE CONTROL
    No  GO to  C5

  5. C5 CHECK FOR CORRECT HUD (HEAD UP DISPLAY) OPERATION

    • Ignition OFF.

    • Disconnect and inspect HUD module connector and related in-line connectors.

    • Repair:

      • corrosion (install new connector or terminals - clean module pins)
      • damaged or bent pins - install new terminals/pins
      • pushed-out pins - install new pins as necessary

    • Reconnect the HUD module connector and related in-line connectors. Make sure they seat and latch correctly.

    • Operate the system and determine if the concern is still present.

    Is the concern still present? 

    Yes  CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, follow TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new HUD module. REFER to: Head Up Display (HUD) Module .
    No  The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.
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