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Pinpoint Test B : Engine Does Not Crank - With Push-Button Start

WARNING: This page is about a different car, the 2018 Ford F-350 Super Duty and 2018 Ford F-250 Super Duty. However, it is still accessible from the selected car via links, so may be relevant.

  1. B1 PERFORM INSPECTION AND VERIFICATION

    • NOTE: Make sure battery voltage is greater than 12.2 volts prior to and during this pinpoint test.
      NOTE: If it is necessary to leave the battery charger connected during testing, do not leave it on its highest or boost setting. The highest settings can exceed 16 volts, resulting in false test results and setting of DTCs.

      Perform Inspection and Verification procedure in this article.

    Was an obvious cause for an observed or reported concern found? 

    Yes  CORRECT the cause as necessary.
    No  GO to  B2
  2. B2 CHECK FOR NO KEY DETECTED MESSAGE IN THE MESSAGE CENTER

    • NOTE: There are certain areas inside the vehicle where the passive key may not be detected and the message center displays NO KEY DETECTED. If the passive key is in the far outside edges of the interior (like in a door map pocket or above a sun visor) it might not be detected. Move the passive key to a different location and try to start the vehicle again.

      Check the message displayed in the message center while pressing the ignition switch - push button start.

    Is NO KEY DETECTED displayed? 

    Yes  DIAGNOSE the NO KEY DETECTED concern. REFER to: Passive Anti-Theft System (PATS) .
    No  GO to  B3
  3. B3 VERIFY THE BCM (BODY CONTROL MODULE), IPC (INSTRUMENT PANEL CLUSTER) AND PCM (POWERTRAIN CONTROL MODULE) PASS THE NETWORK TEST

    • Ignition ON.

    • Using a diagnostic scan tool, perform the Network Test.

    Did the BCM, IPC and PCM pass the Network Test? 

    Yes  GO to  B4
    No  REFER to: Communications Network .
  4. B4 RETRIEVE BCM (BODY CONTROL MODULE) DIAGNOSTIC TROUBLE CODES (DTCS)

    • Using a diagnostic scan tool, perform BCM self-test.

    Are any BCM Diagnostic Trouble Codes (DTCs) present? 

    Yes  For DTC P0830:11 GO to  B29
    For all BCM Diagnostic Trouble Codes (DTCs), REFER to BCM DTC Chart .
    No  GO to  B5
  5. B5 RETRIEVE PCM (POWERTRAIN CONTROL MODULE) DIAGNOSTIC TROUBLE CODES (DTCS)

    • Using a diagnostic scan tool, perform PCM self-test.

    Are any PCM Diagnostic Trouble Codes (DTCs) other than P06E9 present? 

    Yes  REFER to PCM DTC Chart .
    No  With automatic transmission, GO to  B6With manual transmission, GO to  B11
  6. B6 CHECK THE OPERATION OF THE STOPLAMPS

    • While observing the stoplamps, apply the brake pedal.

    Do the stoplamps illuminate? 

    Yes  GO to  B7
    No  DIAGNOSE All the Stoplamps are inoperative. REFER to: Stoplamps .
  7. B7 CHECK THE BRAKE PEDAL POSITION (BOO1) PID (PARAMETER IDENTIFICATION)

    • Using a diagnostic scan tool, view PCM Parameter Identifications (PIDs).

    • Monitor the PCM B001 PID while applying the brake pedal.

    Does the PID read On? 

    Yes  GO to  B9
    No  GO to  B8
  8. B8 CHECK THE BPP (BRAKE PEDAL POSITION) SWITCH CIRCUIT FOR VOLTAGE AT THE PCM (POWERTRAIN CONTROL MODULE)

    • Ignition OFF.

    • While applying the brake pedal, measure:
      Positive Lead Measurement / Action Negative Lead
      C175B-66
      GFD200491Courtesy of FORD MOTOR COMPANY
      Ground

    Is the voltage greater than 11 volts? 

    Yes  GO to  B31
    No  REPAIR the circuit.
  9. B9 CHECK BCM (BODY CONTROL MODULE) IGN_FINAL PID (PARAMETER IDENTIFICATION)

    • Using a diagnostic scan tool, view the BCM Parameter Identifications (PIDs).

    • Make sure the transmission is in PARK or NEUTRAL.

    • Monitor the BCM PID IGN_FINAL while pressing the ignition switch - push button start and the brake pedal.

    Does the PID change from Off to Start when the ignition switch - push button start and brake pedal are pressed? 

    Yes  GO to  B10
    No  DIAGNOSE No power in ON. REFER to: Steering Wheel and Column Electrical Components .
  10. B10 CHECK THE PCM (POWERTRAIN CONTROL MODULE) IN GEAR-TRANSMISSION IS APPLYING A LOAD TO ENGINE (IN_GEAR) PID (PARAMETER IDENTIFICATION)

    • Using a diagnostic scan tool, view the PCM Parameter Identifications (PIDs).

    • Monitor the PCM PID IN_GEAR, while placing the gear selector in PARK and then NEUTRAL.

    Does the PID read No in both positions? 

    Yes  GO to  B12
    No  REFER to: Diagnostic Trouble Code (DTC) Charts and Pinpoint Tests - 6.2L V8 .
  11. B11 CHECK THE PCM (POWERTRAIN CONTROL MODULE) CLUTCH PEDAL AT OR NEAR BOTTOM OF TRAVEL (CPP_BOT) PID (PARAMETER IDENTIFICATION)

    • Using a diagnostic scan tool, while viewing the PCM PID CPP_BOT, fully apply the clutch pedal and release.

    Does the PID change from NO to YES when the clutch pedal is fully applied? 

    Yes  GO to  B12
    No  GO to  B26
  12. B12 CHECK THE PCM (POWERTRAIN CONTROL MODULE) ENGINE CRANKING (ENG_CRANK) PID (PARAMETER IDENTIFICATION)

    • Make sure the transmission is in PARK or NEUTRAL.

    • Using a diagnostic scan tool, view the PCM Parameter Identifications (PIDs).

    • Monitor the PCM PID ENG_CRANK while pressing the ignition switch - push button start and the brake pedal (with automatic transmission) or fully apply the clutch pedal (with manual transmission).

    Does the PID change from Inactive to Active? 

    Yes  GO to  B13
    No  GO to  B31
  13. B13 CHECK THE BJB (BATTERY JUNCTION BOX) STARTER RELAY FUSE

    • Verify the BJB fuse 63 (30A).

    Was the fuse OK? 

    Yes  GO to  B14
    No  REPAIR the circuit for a short to ground.
  14. B14 CHECK FOR START REQUEST AT THE STARTER

    • Disconnect Starter solenoid C197A .

    • While holding the key in the START position, measure:
      Positive Lead Measurement / Action Negative Lead
      C197A-1 ("S" terminal)
      GFD200491Courtesy of FORD MOTOR COMPANY
      Ground

    Is the voltage greater than 11 volts? 

    Yes  GO to  B19
    No  Connect Starter solenoid C197A and GO to  B15
  15. B15 CHECK THE STARTER MOTOR CONTROL OPERATION

    • Disconnect BJB Relay Module C1035B .

    • Connect a remote starter switch:
      Positive Lead Measurement / Action Negative Lead
      C1035B-6 Remote Starter Switch
      GFD203674Courtesy of FORD MOTOR COMPANY

    • Momentarily engage the remote starter switch.

    Does the engine crank? 

    Yes  GO to  B16
    No  REPAIR circuit for open.
  16. B16 CHECK THE PCM (POWERTRAIN CONTROL MODULE) STARTER RELAY CONTROL CIRCUITS FOR A SHORT TO VOLTAGE

    • Connect BJB Relay Module C1035B .

    • Ignition ON.

    • Measure:
      Positive Lead Measurement / Action Negative Lead
      C175B-1
      GFD200491Courtesy of FORD MOTOR COMPANY
      Ground
      C175B-58
      GFD200491Courtesy of FORD MOTOR COMPANY
      Ground

    Is any voltage present? 

    Yes  REPAIR the affected circuit.
    No  GO to  B17
  17. B17 CHECK THE PCM (POWERTRAIN CONTROL MODULE) STARTER RELAY CONTROL CIRCUITS FOR A SHORT TO GROUND

    • Ignition OFF.

    • Disconnect BJB Relay Module C1035B .

    • Measure:
      Positive Lead Measurement / Action Negative Lead
      C175B-1
      GFD200490Courtesy of FORD MOTOR COMPANY
      Ground
      C175B-58
      GFD200490Courtesy of FORD MOTOR COMPANY
      Ground

    Are the resistances greater than 10, 000 ohms? 

    Yes  GO to  B18
    No  REPAIR the affected circuit.
  18. B18 CHECK THE PCM (POWERTRAIN CONTROL MODULE) STARTER RELAY CONTROL CIRCUITS FOR AN OPEN

    Are the resistances less than 3 ohms? 

    Yes  INSTALL a new BJB relay module.
    No  REPAIR the affected circuit. CHECK the system for proper operation. If engine will still not crank, GO to  B31
  19. B19 CHECK THE STARTER MOTOR FOR CORRECT OPERATION

    • Perform Starter Motor - Positive Circuit Test in this article.

    Was an obvious cause found? 

    Yes  Correct the cause as necessary.
    No  GO to  B20
  20. B20 CHECK THE BATTERY GROUND CABLES

    • Measure:
      Positive Lead Measurement / Action Negative Lead
      GFD203674Courtesy of FORD MOTOR COMPANY
      GFD200491Courtesy of FORD MOTOR COMPANY
      Ground G100
      GFD203674Courtesy of FORD MOTOR COMPANY
      GFD200491Courtesy of FORD MOTOR COMPANY
      Ground G101
      GFD203674Courtesy of FORD MOTOR COMPANY
      GFD200491Courtesy of FORD MOTOR COMPANY
      Ground G102
      GFD203674Courtesy of FORD MOTOR COMPANY
      GFD200491Courtesy of FORD MOTOR COMPANY
      Ground G103 (with dual batteries)

    Are the voltages greater than 11 volts? 

    Yes  GO to  B21
    No  CLEAN or INSTALL new negative battery cables as necessary. REFER to: Battery Cables - 6.2L V8 .
  21. B21 CHECK THE STARTER MOTOR GROUND

    • Measure:
      Positive Lead Measurement / Action Negative Lead
      GFD203674Courtesy of FORD MOTOR COMPANY
      GFD200491Courtesy of FORD MOTOR COMPANY
      GFD203675Courtesy of FORD MOTOR COMPANY

      Starter motor case

    Is the voltage greater than 11 volts? 

    Yes  GO to  B22
    No  CLEAN the starter motor mounting flange and MAKE SURE the starter motor is correctly mounted. REFER to: Starter Motor .
  22. B22 CHECK THE VOLTAGE TO THE STARTER MOTOR

    • Measure:
      Positive Lead Measurement / Action Negative Lead
      C197B-1 ("B" terminal)
      GFD200491Courtesy of FORD MOTOR COMPANY
      Ground

    Is the voltage greater than 11 volts? 

    Yes  GO to  B23
    No  INSTALL a new positive battery cable. REFER to: Battery Cables - 6.2L V8 .
  23. B23 CHECK FOR START INPUT AT THE STARTER

    • Connect BJB starter relay.

    • Disconnect Starter solenoid C197A .

    • While holding the key in the START position, measure:
      Positive Lead Measurement / Action Negative Lead
      C197A-1 ("S" terminal)
      GFD200491Courtesy of FORD MOTOR COMPANY
      Ground

    Is the voltage greater than 11 volts? 

    Yes  CLEAN the starter solenoid "S" terminal and starter solenoid connector. CHECK the wiring and the starter motor for a loose or intermittent connection.
    No  REPAIR the circuit for an open.
  24. B24 CHECK THE PCM (POWERTRAIN CONTROL MODULE) STARTER RELAY CIRCUITS FOR A SHORT TO GROUND

    • Ignition OFF.

    • Disconnect BJB starter relay.

    • Measure:
      Positive Lead Measurement / Action Negative Lead
      C175B-1
      GFD200490Courtesy of FORD MOTOR COMPANY
      Ground
      C175B-58
      GFD200490Courtesy of FORD MOTOR COMPANY
      Ground

    Are the resistances greater than 10, 000 ohms? 

    Yes  GO to  B25
    No  REPAIR the affected circuit.
  25. B25 CHECK THE PCM (POWERTRAIN CONTROL MODULE) STARTER RELAY CIRCUITS FOR AN OPEN

    • Measure:
      Positive Lead Measurement / Action Negative Lead
      C175B-1
      GFD200490Courtesy of FORD MOTOR COMPANY
      BJB starter relay pin 1
      C175B-58
      GFD200490Courtesy of FORD MOTOR COMPANY
      BJB starter relay pin 2

    Are the resistances less than 3 ohms? 

    Yes  GO to  B31
    No  REPAIR the affected circuit.
  26. B26 CHECK THE CPP (CLUTCH PEDAL POSITION) SWITCH OPERATION

    • Ignition OFF.

    • While fully applying the clutch pedal, measure:
      Positive Lead Measurement / Action Negative Lead
      C175B-9
      GFD200490Courtesy of FORD MOTOR COMPANY
      Ground

    Is the resistance less than 3 ohms? 

    Yes  GO to  B31
    No  GO to  B27
  27. B27 CHECK THE CPP (CLUTCH PEDAL POSITION) GROUND CIRCUIT FOR AN OPEN

    • Disconnect CPP switch C257 .

    • Measure:
      Positive Lead Measurement / Action Negative Lead
      C257-2
      GFD200490Courtesy of FORD MOTOR COMPANY
      Ground

    Is the resistance less than 3 ohms? 

    Yes  GO to  B28
    No  REPAIR the circuit.
  28. B28 CHECK THE CPP (CLUTCH PEDAL POSITION) SWITCH CIRCUIT FOR AN OPEN

    • Measure:
      Positive Lead Measurement / Action Negative Lead
      C175B-9
      GFD200490Courtesy of FORD MOTOR COMPANY
      C257-1

    Is the resistance less than 3 ohms? 

    Yes  INSTALL a new CPP switch. REFER to: Clutch Pedal Position (CPP) Switch .
    No  REPAIR the circuit.
  29. B29 CHECK FOR DTC WITH CPP (CLUTCH PEDAL POSITION) SWITCH DISCONNECTED

    • Ignition OFF.

    • Disconnect CPP switch C257 .

    • Ignition ON.

    • Using a diagnostic scan tool, perform BCM self-test.

    Was DTC P0830:11 retrieved during on-demand self-test with the CPP switch disconnected? 

    Yes  GO to  B30
    No  INSTALL a new CPP switch. REFER to: Clutch Pedal Position (CPP) Switch .
  30. B30 CHECK THE CLUTCH BOTTOM OF TRAVEL CIRCUIT FOR A SHORT TO GROUND

    • Ignition OFF.

    • Measure:
      Positive Lead Measurement / Action Negative Lead
      C175B-9
      GFD200490Courtesy of FORD MOTOR COMPANY
      Ground

    Is the resistance greater than 10, 000 ohms? 

    Yes  GO to  B32
    No  REPAIR the circuit.
  31. B31 CHECK FOR CORRECT PCM (POWERTRAIN CONTROL MODULE) OPERATION

    • Ignition OFF.

    • Disconnect and inspect all PCM connectors.

    • Repair:

      • corrosion (install new connectors or terminals - clean module pins)
      • damaged or bent pins - install new terminals/pins
      • pushed-out pins - install new pins as necessary

    • Reconnect the PCM connectors. Make sure they seat and latch correctly.

    • Operate the system and determine if the concern is still present.

    Is the concern still present? 

    Yes  CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW the TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new PCM. REFER to: Powertrain Control Module (PCM) .
    No  The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.
  32. B32 CHECK FOR CORRECT BCM (BODY CONTROL MODULE) OPERATION

    • Ignition OFF.

    • Disconnect and inspect all BCM connectors.

    • Repair:

      • corrosion (install new connectors or terminals - clean module pins)
      • damaged or bent pins - install new terminals/pins
      • pushed-out pins - install new pins as necessary

    • Reconnect the BCM connectors. Make sure they seat and latch correctly.

    • Operate the system and determine if the concern is still present.

    Is the concern still present? 

    Yes  CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW the TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new BCM. REFER to: Body Control Module (BCM) .
    No  The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.