Symptom Chart
WARNING: This page is about a different car, the 2023 Ford Mustang Mach-E. However, it is still accessible from the selected car via links, so may be relevant.
| Condition | Possible Sources | Actions |
|---|---|---|
| The vehicle touchscreen displays Vehicle Inhibited | Refer to the Pinpoint Test | GO to Pinpoint Test C |
| The vehicle touchscreen displays The vehicle is not drivable | Refer to the Pinpoint Test | GO to Pinpoint Test C |
| An OTA fault message displays on the touch screen or the FordPass or Lincoln Way apps and the OTA updates have not installed. | Refer to the Pinpoint Test | GO to Pinpoint Test A |
| OTA Updates have not installed or are delayed beyond 8 calendar days without a fault message displaying on the touch screen or in the FordPass or Lincoln Way apps. | Refer to the Pinpoint Test | GO to Pinpoint Test B |