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Pinpoint Test A: U0100:87

WARNING: This page is about a different car, the 2022 Ford Police Interceptor Utility and 2022 Ford Explorer. However, it is still accessible from the selected car via links, so may be relevant.
  1. Refer to Module Communications Network for schematic and connector information.

    Normal Operation and Fault Conditions 

    REFER to: Communications Network - Overview .

    DTC Fault Trigger Conditions 

    DTC Description Fault Trigger Condition
    BCM U0100:87 Lost Communication With ECM/PCM "A": Missing Message A continuous memory DTC that sets in the BCM if powertrain data messages from the PCM over the HS-CAN are missing.

    Possible Sources 

    • Communication network concern
    • Charging system concern
    • PCM
    • BCM

    NOTE: If new modules were installed prior to the DTC being set, the module configuration may be incorrectly set during the PMI or the PMI may not have been carried out.

  2. A1 VERIFY THE DIAGNOSTIC SCAN TOOL COMMUNICATES WITH THE PCM (POWERTRAIN CONTROL MODULE)

    • Ignition ON.

    • Connect the diagnostic tool.

    • Check that a vehicle session can be established using the diagnostic scan tool.

    Can a vehicle session be established? 

    Yes  GO to  A2
    No  REFER to: Communications Network .

  3. A2 RECHECK THE BCM (BODY CONTROL MODULE) CONTINUOUS MEMORY DIAGNOSTIC TROUBLE CODES (CMDTCS)

    • Using a diagnostic scan tool, clear the Diagnostic Trouble Codes (DTCs).

    • Wait 10 seconds.

    • Using a diagnostic scan tool, check the BCM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

    Is DTC U0100:87 retrieved again? 

    Yes  GO to  A3
    No  The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.

  4. A3 RETRIEVE THE PCM (POWERTRAIN CONTROL MODULE) DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE SELF-TEST

    • Using a diagnostic scan tool, perform the PCMKOEO self-test.

    Are any PCM voltage system related Diagnostic Trouble Codes (DTCs) present? 

    Yes  With 2.3L EcoBoost engine, REFER to: Electronic Engine Controls . With 3.0L EcoBoost engine, REFER to: Electronic Engine Controls . With 3.3L Duratec engine, REFER to: Electronic Engine Controls .
    No  GO to  A4

  5. A4 RETRIEVE THE BCM (BODY CONTROL MODULE) DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE SELF-TEST

    • Using a diagnostic scan tool, perform the BCM self-test.

    Are any BCM Diagnostic Trouble Codes (DTCs) recorded? 

    Yes  REFER to the BCM - Diagnostic Trouble Code (DTC) Chart 
    No  GO to  A5

  6. A5 CHECK FOR DTC (DIAGNOSTIC TROUBLE CODE) U0100:87 SET IN OTHER MODULES

    • Using a diagnostic scan tool, clear the Diagnostic Trouble Codes (DTCs).

    • Ignition OFF.

    • Ignition ON.

    • Wait 10 seconds.

    • Using a diagnostic scan tool, retrieve all 

      Continuous Memory Diagnostic Trouble Codes (CMDTCs).

    Is DTC U0100:87 set in other modules? 

    Yes  GO to  A6
    No  GO to  A7

  7. A6 CHECK FOR CORRECT PCM (POWERTRAIN CONTROL MODULE) OPERATION

    • Disconnect and inspect all PCM connectors.

    • Repair:

      • corrosion (install new connector or terminals - clean module pins)
      • damaged or bent pins - install new terminals/pins
      • pushed-out pins - install new pins as necessary

    • Reconnect the PCM connectors. Make sure they seat and latch correctly.

    • Operate the system and determine if the concern is still present.

    Is the concern still present? 

    Yes  CHECK OASIS for any applicable service articles: TSB, GSB, SSM or FSA. If a service article exists for this concern, DISCONTINUE this test and FOLLOW the service article instructions. If no service articles address this concern, INSTALL a new PCM. Refer to the appropriate Electronic Engine Controls article.
    No  The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.

  8. A7 CHECK FOR CORRECT BCM (BODY CONTROL MODULE) OPERATION

    • Disconnect and inspect all BCM connectors.

    • Repair:

      • corrosion (install new connector or terminals - clean module pins)
      • damaged or bent pins - install new terminals/pins
      • pushed-out pins - install new pins as necessary

    • Reconnect the BCM connectors. Make sure they seat and latch correctly.

    • Operate the system and determine if the concern is still present.

    Is the concern still present? 

    Yes  CHECK OASIS for any applicable service articles: TSB, GSB, SSM or FSA. If a service article exists for this concern, DISCONTINUE this test and FOLLOW the service article instructions. If no service articles address this concern, INSTALL a new BCM. REFER to: Body Control Module (BCM)  .
    No  The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.
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