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Global Customer Symptom Code (GCSC) Chart

Symptom Action
Driver Aid and Information > SYNC/Digital Experience > Software Updates > Command Not Recognized GO to Pinpoint Test C 
Driver Aid and Information > SYNC/Digital Experience > Software Updates > Inoperative GO to Pinpoint Test A 
Driver Aid and Information > SYNC/Digital Experience > Software Updates > Inoperative GO to Pinpoint Test B 
Driver Aid and Information > SYNC/Digital Experience > Software Updates > Inoperative GO to Pinpoint Test C 
Driver Aid and Information > SYNC/Digital Experience > Software Updates > Unable to Connect GO to Pinpoint Test A 
Driver Aid and Information > SYNC/Digital Experience > Software Updates > Unable to Connect GO to Pinpoint Test B 
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