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Global Customer Symptom Code (GCSC) Chart

Diagnostics in this article assume a certain skill level and knowledge of Ford-specific diagnostic practices. REFER to: Diagnostic Methods

Symptom Action
Comfort and Entertainment > Climate Control > Function/Operation > Poor Heating GO to Pinpoint Test K 
Comfort and Entertainment > Climate Control > Function/Operation > Poor Cooling GO to Pinpoint Test C 
Comfort and Entertainment > Climate Control > Function/Operation > Poor Cooling GO to Pinpoint Test L 
Comfort and Entertainment > Climate Control > Function/Operation > Poor Cooling GO to Pinpoint Test AD 
Comfort and Entertainment > Climate Control > Function/Operation > Poor Cooling GO to Pinpoint Test AE 
Comfort and Entertainment > Climate Control > Function/Operation > Poor Cooling GO to Pinpoint Test AJ 
Comfort and Entertainment > Climate Control > Function/Operation > Inaccurate GO to Pinpoint Test O 
Comfort and Entertainment > Climate Control > Function/Operation > Inoperative GO to Pinpoint Test AF 
Comfort and Entertainment > Noise > Climate Control > Always GO to Pinpoint Test AG 
Safe and Secure > Smoke/Odor > Under Hood > Hot GO to Pinpoint Test AD