Symptom Troubleshooting Index

WARNING: This page is about a different car, the 2006 Honda Odyssey and 2005 Honda Odyssey. However, it is still accessible from the selected car via links, so may be relevant.

SYMPTOM TROUBLESHOOTING INDEX

Symptom	Diagnostic procedure	Also check for
No picture is displayed	Symptom Troubleshooting (see NO PICTURE IS DISPLAYED )	Wrong disc installed in navigation unit (should be white or possibly gray for Canada) Navigation unit Open/short between the audio unit, CD changer, Navigation display, Navigation unit, rear controller and screen, or the XM receiver on the GA-Net bus Navigation display Harness/fuses/switches
Picture is missing a color or tone or is an odd color	Symptom Troubleshooting (see PICTURE IS MISSING A COLOR OR TONE OR IS AND ODD COLOR )	Wrong disc installed in navigation unit (should be white or possibly gray for Canada) Navigation unit Harness/fuses/switches
Picture has lines/rolls/other issues or is an odd color	Symptom Troubleshooting (see PICTURE HAS LINES/ROLLS/OTHER ISSUES OR IS AN ODD COLOR )	Wrong disc installed in navigation unit (should be white or possibly gray for Canada) Navigation unit Navigation display Harness/fuses/switches
Navigation display buttons do not work or respond properly	Symptom Troubleshooting (see NAVIGATION DISPLAY BUTTONS DO NOT WORK OR RESPOND PROPERLY )	Navigation display Open/short between the audio unit, CD changer, Navigation display, Navigation unit, rear controller and screen, or the XM receiver on the GA-Net bus Harness/fuses/switches
GPS icon is white or not shown	Symptom Troubleshooting (see GPS ICON IS WHITE OR NOT SHOWN )	Navigation unit GPS antenna/cable Harness/fuses/switches
Voice guidance cannot be heard	Symptom Troubleshooting (see VOICE GUIDANCE CANNOT BE HEARD )	Navigation unit Audio unit Harness/fuses/switches
Voice recognition does not work	Symptom Troubleshooting (see VOICE RECOGNITION DOES NOT WORK )	Navigation unit Microphone/steering buttons Harness/fuses/switches
Vehicle position icon constantly leaves road, moves erratically, is very far from actual position, or spins when parked on land	Symptom Troubleshooting (see VEHICLE POSITION ICON CONSTANTLY LEAVES ROAD, MOVES ERRATICALLY IS VERY FAR FROM ACTUAL POSITION, OR SPINS WHEN PARKED ON LAND )	Navigation unit GPS antenna/cable PCM (speed and fuel pulses) Harness/fuses/switches
DVD screen error messages	Symptom Troubleshooting (see DVD SCREEN ERROR MESSAGES )	Navigation unit Navigation display DVD
An In Line Diag screen appears every time the vehicle is started	Symptom Troubleshooting (see AN IN LINE DIAG SCREEN APPEARS EVERY TIME THE VEHICLE IS STARTED )	Software remedy, do not replace hardware
Navigation cannot control A/C by voice	Symptom Troubleshooting (see NAVIGATION CANNOT CONTROL A/C BY VOICE )	Navigation display Harness/fuses/switches
Display day/night mode does not work	Symptom Troubleshooting (see DISPLAY DAY/NIGHT MODE DOES NOT WORK )	Dash brightness knob setting Navigation display Gauge assembly (CAN) Harness/fuses/switches
System locks up constantly	Symptom Troubleshooting (see SYSTEM LOCKS UP CONSTANTLY )	Navigation unit Harness/fuses/switches DVD
Vehicle icon wanders across the map when driving (does not follow a displayed road) or map or vehicle ICON spins	Symptom Troubleshooting (see VEHICLE ICON WANDERS ACROSS THE MAP WHEN DRIVING (DOES NOT FOLLOW A DISPLAYD ROAD) OR MAP OR VEHICLE ICON SPINS )	Navigation unit (Yaw rate sensor)
Navigation drives by itself when parked	Symptom Troubleshooting (see NAVIGATION DRIVES BY ITSELF WHEN PARKED )	Navigation unit
Navigation stays on with ignition switch off	Symptom Troubleshooting (see NAVIGATION STAYS ON WITH IGNITION SWITCH OFF )	Harness/fuses/switches Aftermarket accessary or cell phone installed
Navigation cannot control audio/CD/rear entertainment	Symptom Troubleshooting (see NAVIGATION CANNOT CONTROL AUDIO/CD/REAR ENTERTAINMENT )	Navigation display Open/short between the audio unit, CD changer, Navigation display, Navigation unit, rear controller and screen, or the XM receiver on the GA-Net bus Audio unit
Navigation cannot control XM radio	Symptom Troubleshooting (see NAVIGATION CANNOT CONTROL XM RADIO )	Navigation display Open/short between the audio unit, CD changer, Navigation display. Navigation unit, rear controller and screen, or the XM receiver on the GA-Net bus Harness
Navigation frequently asks for code and needs GPS initialization	Symptom Troubleshooting (see NAVIGATION FREQUENTLY ASKS FOR CODE AND NEEDS GPS INITIALIZATION )	Navigation unit Harness/fuses/switches/unit grounds
CDs cannot be inserted and/or ejected	Symptom Troubleshooting (see CDS CANNOT BE INSERTED AND/OR EJECTED ) Audio System Troubleshooting	Navigation display CD changer Harness Jammed disc in the audio unit
Display can be opened and/or closed even when a CD is being inserted or ejected	Symptom Troubleshooting (see DISPLAY CAN BE OPENED AND/OR CLOSED EVEN WHEN A CD IS BEING INSERTED OR EJECTED )	Navigation display CD changer Harness
OPEN/CLOSE function of the display does not work	Symptom Troubleshooting (see OPEN/CLOSE FUNCTION OF THE DISPLAY DOES NOT WORK )	Navigation display CD changer Harness
Navigation display will not close	Symptom Troubleshooting (see NAVIGATION DISPLAY WILL NOT CLOSE )	Navigation display CD changer Harness
Navigation display does not open or opens part way	Symptom Troubleshooting (see NAVIGATION DISPLAY DOES NOT OPEN OR OPENS PART WAY )	Navigation display CD changer Harness
Rearview camera does not come on or work properly	Symptom Troubleshooting (see REARVIEW CAMERA DOES NOT COME ON OR WORK PROPERLY )	Software for the latest up-dates Wrong disc installed in navigation unit (should be white or possibly gray for Canada)
The Acura Globe Screen (not the Honda Globe Screen) appears every time the vehicle started	System diagnostic mode, version mode (see VERSION )	Wrong navigation unit or disc installed in the car. Check the unit model number in the system diagnostic mode, version mode, (should be SHJA) Check the disc in the navigation unit (should be white or possibly gray for Canada)