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DTC 1307: DVD Read Error

WARNING: This page does not describe the selected car, but rather 6 other vehicles, including the 2015 Honda Crosstour, 2014 Honda Crosstour, 2013 Honda Crosstour, 2012 Honda Crosstour, and 2011 Honda Accord Crosstour. However, it is still accessible from the selected car via links, so may be relevant.
NOTE:
  • Check the vehicle battery condition first (see BATTERY TEST ).
  • This navigation DTC sets when the navigation DVD is severely scratched or dirty, or if the navigation unit's DVD drive is malfunctioning.
  • Before you troubleshoot, make sure to follow the General Troubleshooting Information (see GENERAL TROUBLESHOOTING INFORMATION  ).
  • Check any official Honda service website for more information about the navigation system and software updates.
  • Inspect the navigation DVD for scratches or damage.
  1. Check the navigation DVD.

    Is the navigation DVD the correct color and version for the vehicle? Is it scratch free? 

    YES  -Go to next step.

    NO  -Replace the navigation DVD and recheck.

  2. Turn the ignition switch to ON (II).

    Is there a DVD error message? 

    YES  -Go to DVD READ ERROR MESSAGES  .

    NO  -Go to next step.

  3. Clear the hard error code (see HOW TO CLEAR ERROR HISTORY  ).
  4. Turn the ignition switch to LOCK (0) and then back to ON (II).
  5. Check for the hard error code (see HOW TO CHECK ERROR HISTORY (NAVIGATION DTCS)  ).

    Is DTC 1307 indicated? 

    YES  -Replace the navigation unit (see NAVIGATION UNIT REMOVAL/INSTALLATION  ).

    NO  -Intermittent failure, the system is OK at this time. If the vehicle repeatedly comes back with the navigation DTC, replace the navigation unit (see NAVIGATION UNIT REMOVAL/INSTALLATION  ).