System Locks Up Or Freezes Constantly
WARNING: This page does not describe the selected car, but rather 6 other vehicles, including the 2015 Honda Crosstour, 2014 Honda Crosstour, 2013 Honda Crosstour, 2012 Honda Crosstour, and 2011 Honda Accord Crosstour. However, it is still accessible from the selected car via links, so may be relevant.
NOTE:
- Check The Vehicle Battery Condition First (See Battery Test ).
- Check For Connectors For Poor Connections Or Loose Terminals.
- Always Check For And Resolve All Can Dtcs Before Troubleshooting The Navigation System.
- Verify That The Correct Navigation Unit Is Installed For This Model. Go Into The System Diagnostic Mode, And Use Version (See version ).
- Make Sure That The Correct Navigation DVD Color And Version Are Installed.
- Inspect The Navigation DVD For Dirt Or Damage (See DVD Handling And Cleaning ).
- Check Any Official Honda Service Website For More Service Information About The Navigation System.
- Turn The Ignition Switch To On (II).
- Remove the navigation DVD, and check the navigation DVD reading surface for scratches and fingerprints.
Are There Any Scratches Or Fingerprints On The Navigation DVD Reading Surface?
Yes -Clean Or Replace The Navigation DVD (See Navigation Unit Removal/Installation ), And Recheck.
No -Go to next step.
- Turn The Ignition Switch To Lock (0) And Then Back To On (II).
Does The System Reboot, Lock Up, Or Freeze?
Yes -Replace The Navigation Unit (See navigation Unit Removal/Installation ).
No -The System Is OK At This Time. Go Into The System Diagnostic Mode, And Use The Unit Check Diagnosis (See unit Check (Quick Check) ) To Check The Navigation Unit And Navigation Display Unit Status. If The Status Is Ng, Replace The Affected Units.