Save Users Memory

WARNING: This page does not describe the selected car, but rather 6 other vehicles, including the 2015 Honda Crosstour, 2014 Honda Crosstour, 2013 Honda Crosstour, 2012 Honda Crosstour, and 2011 Honda Accord Crosstour. However, it is still accessible from the selected car via links, so may be relevant.

When replacing the navigation unit, this function allows the technician to transfer the customer's personal data to the new navigation unit. The transferred information includes customer setup settings, and personal addresses. The dealer inserts a PC card into the navigation unit, and then selects the Save Users Memory function. The two functions in this diagnostic screen are EXPORT and IMPORT. EXPORT saves the customer's data to the PC card, and IMPORT moves the PC card files to the new navigation unit.

Fig 1: Screen Display - Save Users Memory

Courtesy of AMERICAN HONDA MOTOR CO., INC.

Before starting this function, see the PC CARD FAQS for information regarding PC cards, and how to use this function.

Select the EXPORT button to move the customer's data from the original navigation unit to the PC card. Select YES on the Export User Data Confirmation screen. The process takes only a couple of seconds. The system stores two files on the card.
NOTE: If the EXPORT button is grayed out, check the PC card's edge connector, and the pins inside the navigation unit (with a flashlight) for damage.

Fig 2: Screen Display - Save Users Memory
Courtesy of AMERICAN HONDA MOTOR CO., INC.
After installing the customer's original navigation DVD in the new navigation unit, allow the system to boot up. Insert the PC card into the new navigation unit and enter the Save Users Memory in the navigation system diagnostic mode.
Select the IMPORT button to move the two files stored by the Export process from the PC card to the new navigation unit. Select YES on the Import User Data Confirmation screen. When the transfer is finished (a few seconds) the system automatically reboots. After the system reboots, remove the PC card from the PC card slot.
NOTE: If the IMPORT button is grayed out, check if the Model and the Program Flash shown on the Version screen are the same for the two (original and replacement) navigation units.

Fig 3: Screen Display - Save Users Memory
Courtesy of AMERICAN HONDA MOTOR CO., INC.