| Navigation system stays on the GPS initialization screen |
SYSTEM INITIALIZATION |
- Audio-navigation unit
- GPS antenna/cable is disconnected or damaged
- The wrong color or version DVD is installed
- The DVD is damaged or dirty
- Harness/fuses/switches
|
| Vehicle position icon constantly leaves road, moves erratically, or is displayed very far from actual vehicle position |
Symptom Troubleshooting (see VEHICLE POSITION ICON CONSTANTLY LEAVES ROAD, MOVES ERRATICALLY, OR IS DISPLAYED VERY FAR FROM ACTUAL VEHICLE POSITION |
- Audio-navigation unit
- GPS antenna/cable
- PCM (vehicle speed pulse)
- Harness/fuses/switches
|
| System always comes up in in-line diagnostic mode |
Symptom Troubleshooting (see System always comes up in in-line diagnostic mode |
|
| Navigation system does not accept security code |
Symptom Troubleshooting (see Navigation system does not accept security code |
The wrong color DVD is installed |
| Navigation frequently asks for anti-theft code and/or needs GPS initialization |
Symptom Troubleshooting (see Navigation frequently asks for anti-theft code and/or needs GPS initialization |
- Loss of voltage or poor ground (G503)
- Audio-navigation unit
- Low battery voltage
- Harness/fuses/switches
|
| GPS icon is white or not shown |
Symptom Troubleshooting (see GPS icon is white or not shown |
- Audio-navigation unit
- Aftermarket accessories connected to the system
- The wrong color or version DVD is installed
- The DVD is damaged or dirty
- GPS antenna/cable
- Harness/fuses/switches
|
| Vehicle icon wanders across the map when driving (does not follow a displayed road) or map or vehicle ICON spins |
Symptom Troubleshooting (see Vehicle icon wanders across the map when driving (does not follow a displayed road) or map or vehicle ICON spins
page 23-194) |
- Audio-navigation unit
- GPS antenna/cable
- PCM (vehicle speed pulse)
|
| No picture is displayed |
Symptom Troubleshooting (see No picture is displayed |
- Audio-navigation unit
- The wrong color or version DVD is installed
- The DVD is damaged or dirty
- Harness/fuses/switches
|
| Picture has lines/rolls/other issues or is an odd color |
Symptom Troubleshooting (see Picture has lines/rolls/other issues or is an odd color |
- Audio-navigation unit
- The wrong color or version DVD is installed
- The DVD is damaged or dirty
- Aftermarket accessories connected to the system
- Harness/fuses/switches
|
| Display day/night mode does not work or does not work properly |
|
- The instrument (gauge) brightness setting is set to High in day or night mode
- Gauge control module
- The wrong color or version DVD is installed
- The DVD is damaged or dirty
- Harness/fuses/switches
|
| System locks up or freezes constantly |
Symptom Troubleshooting (see System locks up or freezes constantly |
- Audio-navigation unit
- The wrong color or version DVD is installed
- The DVD is damaged or dirty
- Harness/fuses/switches
|
| Voice guidance cannot be heard, is broken up, or there is static |
Symptom Troubleshooting (see Voice guidance cannot be heard, is broken up, or there is static |
- Volume or voice feedback setting (see Owner's Manual)
- Audio-navigation unit
- Stereo amplifier
- Harness/fuses/switches
|
| Voice control does not work/respond |
Symptom Troubleshooting (see Voice control does not work/respond |
- Audio-navigation unit
- The wrong color or version DVD is installed
- The DVD is damaged or dirty
- Microphone harness/switches
|
| Navigation cannot control XM radio |
Symptom Troubleshooting (see Navigation cannot control XM radio |
Low or weak battery |
| |
Symptom Troubleshooting (see Navigation cannot control audio system |
The wrong color or version DVD is installed |
| Navigation display buttons do not work or respond properly |
Symptom Troubleshooting (see
page 23-190) |
- Audio-navigation unit
- Open/short between the XM receiver or the GA-Net bus
- The wrong color or version DVD is installed
- The DVD is damaged or dirty
|
| Today's Destinations button is dim and not selectable in the Enter destination by screen (grayed-out) |
The customer has not entered a group of locations for Today's Destinations. This is normal. The button is only selectable if the customer is using this function |
See
Navigation System Manual |
| Some set-up and information functions of the navigation system are grayed-out and do not work |
Customer did not select OK from Disclaimer screen. |
|
| Previous Destinations button is dim and not selectable in the Enter destination by screen (grayed-out) |
The vehicle or the audio-navigation unit may be new, or the customer deleted the destination. Enter a destination, and allow the system to route to it. After the trip, the Previous Destinations button will be selectable. |
|
| Address cannot be found or system gives poor routing |
|
- Database limitations (address not in database)
- The wrong color or version DVD is installed
|
| OPEN/CLOSE function of the display does not work |
Symptom Troubleshooting (see
page 23-200) |
- Audio-navigation unit
- Harness
|
| Navigation display does not close |
Symptom Troubleshooting (see
page 23-200) |
- Audio-navigation unit
- Harness
|
| Navigation display does not open or opens part way |
Symptom Troubleshooting (see
page 23-201) |
- Audio-navigation unit
- Harness
|
| PC card will not play/card icon on audio screen cannot be selected |
Symptom Troubleshooting (see PC CARD WILL NOT PLAY/CARD ICON ON AUDIO SCREEN CANNOT BE SELECTED (WITH NAVIGATION)
) |
Audio-navigation unit |
| The map will not display the Southern portion of the U.S. or the Northern parts of Canada |
North American coverage is different for USA/Canada markets. See the Version Diagnostic Screen (see
page 23-168) for details on coverage differences |
- See
Navigation System Manual
- The wrong color or version DVD is installed
|
| Rearview camera image does not come on or work properly |
Symptom Troubleshooting (see
page 23-203) |
- Check software for latest up-dates
- Scratched or damaged DVD
- No backup signal
- Wrong disc installed in audio-navigation unit
|
| Navigation display stays on with ignition switch in LOCK (0) |
Symptom Troubleshooting (see
page 23-197) |
- Harness/fuses/switches
- Aftermarket accessories connected to the system
|
| DVD read error messages |
Symptom Troubleshooting (see
page 23-195) |
- Audio-navigation unit
- The wrong color or version DVD is installed
- Damaged DVD
|
| Error messages are displayed |
See Error Message Table |
|
| Navigation system will not go beyond the disclaimer screen and displays the OK button |
See Navigation display buttons do not work or respond properly |
- The wrong color or version DVD is installed
- Scratched or damaged DVD
- Audio-navigation unit
|
| The navigation anti-theft code card is lost or missing |
See Anti-theft Feature (see
page 23-113) |
|
| The vehicle icon lags behind when the vehicle turns |
See Self-Inertial Navigation Limitations (see
page 23-113) |
- Aftermarket accessories connected to the system
- GPS antenna/cable
|
| Navigation screen is darker than normal or takes time to brighten when it is cold |
See LCD Unit Limitations (see
page 23-114) |
|
| The navigation clock is off by 1 to 3 hours after replacing the audio-navigation unit |
See Service Precautions (see
page 23-115) |
- Perform Map Matching (see
page 23-117)
- GPS antenna/cable
- Check and adjust the clock settings
|
| A new navigation DVD is needed |
See Obtaining a Navigation DVD (see
page 23-117) |
|
| Time is not correct |
Reset Time Adjustment in set-up |
The wrong color or version DVD is installed |
| The DVD is scratched or dirty |
See DVD Handling and Cleaning (see
page 23-118) |
Audio-navigation unit |
| The wrong DVD was installed and now the system does not function properly |
See Precaution on Customer Navigation DVD Sneak Previews (see
page 23-121) |
- Install the correct Version DVD
- Check any official Honda service website for more service information about the navigation system
|
| A specific city cannot be found |
See How to Answer Customer Questions About Navigation Coverage (see
page 23-120) |
- The DVD is scratched or dirty
- Refer to
Database limitation in the Navigation System Manual to report database errors
|
| An In Line Diagnosis screen appears every time vehicle is started |
See factory diagnostic screen In Line Diag (see
page 23-154) |
|
| The Acura Globe Screen (not the Honda Globe Screen) appears every time the vehicle is started |
Symptom Troubleshooting (see
page 23-202) |
Also see the symptom The wrong DVD was installed and now the system does not function properly |
| The customer vehicle was recently moved to or from Hawaii, and the map screen does not display properly |
See Coverage Area (see
page 23-164) |
|