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Navigation Unit Will Not Eject Or Accept The Navigation DVD

WARNING: This page does not describe the selected car, but rather 6 other vehicles, including the 2015 Honda Crosstour, 2014 Honda Crosstour, 2013 Honda Crosstour, 2012 Honda Crosstour, and 2011 Honda Accord Crosstour. However, it is still accessible from the selected car via links, so may be relevant.
  1. Check The No. A15 (10 A) Fuse In The Under-Hood Fuse/Relay Box And The No. B18 (7.5 A) Fuse In The Driver's Under-Dash Fuse/Relay Box.

    Are The Fuses OK? 

    Yes  -Go to next step.

    No  -Replace The Fuse(s), And Recheck. If the fuse blows again, check for a short in the No.A15 (10A) fuse and/or the No.B18 (7.5A) fuse circuit(s).

  2. Turn The Ignition Switch To ON (II).
  3. Eject The Navigation DVD From The Navigation Unit (See navigation Unit Removal/Installation  ).

    Does The Navigation DVD Eject? 

    Yes  -Go to next step.

    No  -Go To Step  5.

  4. Reinsert The Navigation DVD Into The Navigation Unit.

    Does The Navigation Unit Accept The Navigation DVD? 

    Yes  -Intermittent failure. The system is OK at this time. Inspect for loose or poor connections at navigation unit connector A (8P) terminals No. 1, No. 3, and No. 4.

    No  -Replace the navigation unit (see Navigation Unit Removal/Installation  ).

  5. Measure The Voltage Between Body Ground And Navigation Unit Connector A (8P) Terminals No. 3 And No. 4 Individually.
    Fig 1: Measuring Voltage Between Body Ground And Navigation Unit Connector A (8P) Terminals 3
    G06420733Courtesy of AMERICAN HONDA MOTOR CO., INC.

    Is There Battery Voltage? 

    Yes  -Go to next step.

    No  -If The +B Wire Does Not Have Voltage, Repair An Open In The Wire Between The Under-Hood Fuse Relay Box And The Navigation Unit. If The Acc Wire Does Not Have Voltage, Repair An Open In The Wire Between The Driver's Under-Dash Fuse/Relay Box And The Navigation Unit.

  6. Measure The Voltage Between Navigation Unit Connector A (8P) Terminal No. 1 And Body Ground.
    Fig 2: Measuring Voltage Between Navigation Unit Connector A (8P) Terminal No. 1 And Body Ground
    G06420734Courtesy of AMERICAN HONDA MOTOR CO., INC.

    Is There Less Than 0.2 V? 

    Yes  -Replace The Navigation Unit (See navigation Unit Removal/Installation  ).

    No  -Repair An Open Or High Resistance In The Wire Between The Navigation Unit And Body Ground (G701) (See Right Side Wire Harness (Be) ).