Symptom Troubleshooting Index
WARNING: This page is about a different car, the 2009 Acura MDX, 2008 Acura MDX, and 2007 Acura MDX. However, it is still accessible from the selected car via links, so may be relevant.
SYMPTOM TROUBLESHOOTING INDEX
| Symptom | Diagnostic procedure | Also check for |
|---|---|---|
| The MID displays an HFL message that does not go away after pressing the HFL BACK button | Symptom Troubleshooting (see THE MID DISPLAYS AN HFL MESSAGE THAT DOES NOT GO AWAY AFTER PRESSING THE HFL BACK BUTTON ) | Check and repair ail CAN related DTCs |
| The phone icon in the navigation route to screen is grayed-out | There is no HFL-compatible phone paired to the vehicle. Pair an approved HFL-compatible phone to the vehicle |
|
| The approved Bluetooth phone is having problems pairing to the vehicle | HFL Diagnostic mode A | The phone must be on the list of approved Bluetooth phones and configured correctly. For a current list of approved phones, go to www.acura.com, or call 888-528-7876 for further assistance. |
| The Bluetooth phone cannot use all its functions | HFL Diagnostic mode A | The phone must be on the list of approved Bluetooth phones and configured correctly. For a current list of approved phones, go to www.acura.com, or call 888-528-7876 for further assistance. |
| The Bluetooth phone does not place or receive calls using the HFL system | HFL Diagnostic mode A | The phone must be on the list of approved Bluetooth phones and configured correctly. For a current list of approved phones, go to www.acura.com, or call 888-528-7876 for further assistance. |
| The client wants the HFL system reset (all phones and address information cleared from the HFL system) | Clearing the system (see CLEARING THE HFL SYSTEM ) | See the Owner's Manual for additional information. |
| The HFL system is locked and the pass code has been lost or forgotten | Symptom Troubleshooting (see THE HFL SYSTEM IS LOCKED AND THE PASS CODE HAS BEEN LOST OR FORGOTTEN ) | |
| The HFL system does not recognize all voice prompts | Symptom Troubleshooting (see THE HFL SYSTEM DOES NOT RECOGNIZE ALL VOICE PROMPTS ) | Also see Voice control tips (see VOICE CONTROL TIPS ). |
| The HFL system speaks in French | See the HFL section in the Owner's Manual for Changing Language |