Error Codes

WARNING: This page is about a different car, the 2009 Acura MDX, 2008 Acura MDX, and 2007 Acura MDX. However, it is still accessible from the selected car via links, so may be relevant.

The audio system displays error codes when a problem is detected with the CD disc changer, the audio disc, the XM radio, or the anti-theft code.

CD Error Codes

CD ERROR CODES CHART

Error Code Displayed	Possible Cause	Solution
DISC READ	Cannot read disc.	Eject the disc and try another one, or the disc is installed up side down.
DISC ERROR	There is a problem with the disc player. A common problem is disc labels coming off the disc while in the player.	Try to eject the disc and try another one. If there is still a problem, replace the navigation unit or audio unit.
HEAT ERROR	Disc player is hot. This can happen if the vehicle is parked out in the hot sun all day.	Park the vehicle in a cooler place for a while and try the disc player again. If the error code is still present, try another disc. If the error code is still present, replace the navigation unit or audio unit.
Focus Error	Possibly DVD inserted in unit, or CD installed up side down.	Eject CD and try a known-good CD.
File Error	Audio unit cannot read the files on the CD or CD-R.	Verify that CD/CD-R file names end in "CDA" or "WMA." Verify that CD-R discs with compressed music formats end in "MP3" or "WMA." Other file formats like l-tunes or "Ogg" are not recognized. WMA files may have (DRM) copy protection and cannot be read.
Mech Error	CD label jammed in the mechanism. CD eject mechanism or motor is inoperative. CD spindle motor won't spin up the CD.	Press the EJECT button and hold it for 5 seconds. If the CD does not eject, try again. If the CD still won't eject, replace the unit.

XM Error Codes

XM ERROR CODES CHART

Error Code Displayed	Possible Cause	Solution
LOADING	XM radio is acquiring audio or program information.	Wait until the radio receives the information.
OFF AIR	XM channel not in service.	Try another XM channel.
NO SIGNAL	Loss of signal.	Both terrestrial and satellite antennas have lost signal. Park the vehicle outside with a clear view of the southern horizon.
UPDATING	XM radio is receiving information update from the network.	This message will disappear once the update finishes.
CHECK ANTENNA	XM antenna error.	Repair open or short in the satellite antenna. Substitute the XM antenna with a known-good one, and recheck. if the error is gone, replace the original XM antenna. If the error is still present, replace the antenna lead.
ANTENNA ERROR	XM antenna error.
--	No signal from XM.	Check a known-good vehicle with XM radio. If the known-good vehicle has the same symptoms, contact XM satellite radio at (800) 852-9696.

Audio Unit Error Codes

AUDIO UNIT ERROR CODES CHART

Error Code Displayed	Possible Cause	Solution
CODE ERROR E	Anti-theft code mismatch (1st try).	Enter the correct anti-theft code.
CODE ERROR 1	Anti-theft code mismatch (10th try).	Remove fuse No. 5 (10 A) in the under-dash fuse/ relay box, then reinsert it. You will have 10 more tries to enter the correct anti-theft code.