Audio disc does not load
WARNING: This page does not describe the selected car, but rather 7 other vehicles, including the 2017 Honda Odyssey, 2016 Honda Odyssey, 2015 Honda Odyssey, 2014 Honda Odyssey, and 2013 Honda Odyssey. However, it is still accessible from the selected car via links, so may be relevant.
NOTE:
- Check the vehicle battery condition first (see BATTERY TEST ).
- Check the connectors for poor connections or loose terminals.
- Disc labels should not be used in the audio-navigation unit or audio unit. They may jam and damage the player mechanism.
- Make sure the audio disc is compatible with the system (see the Owner's Manual for more information).
- Turn the ignition switch to ON (II).
- Turn on the audio system and insert a known-good disc to see if the symptom can be duplicated.
Does the disc load?
YES -Operation is normal. If the disc loads normally, but will not play, go to AUDIO DISC DOES NOT PLAY TROUBLESHOOTING .
NO -Go to step 3.
- Insert another disc.
Does the disc load?
YES -The original disc is faulty.
NO -
- With navigation: Substitute a known-good audio-navigation unit (including the HDD) (see AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION ), and recheck. If the symptom/indication goes away, replace the original audio-navigation unit (see AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION ).
- Without navigation: Substitute a known-good audio unit (see AUDIO UNIT REMOVAL/INSTALLATION ), and recheck. If the symptom/indication goes away, replace the original audio unit (see AUDIO UNIT REMOVAL/INSTALLATION ).