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How to Check Error History (Navigation DTCs)

WARNING: This page does not describe the selected car, but rather 6 other vehicles, including the 2015 Honda Crosstour, 2014 Honda Crosstour, 2013 Honda Crosstour, 2012 Honda Crosstour, and 2011 Honda Accord Crosstour. However, it is still accessible from the selected car via links, so may be relevant.
NOTE: The navigation DTCs cannot be retrieved with the HDS.

The Error History feature is to record intermittent navigation issues that occur while using the system by setting navigation DTCs. Sometimes the customer complaint cannot be duplicated. The error history may record the information needed to diagnose the problem. To check the error history:

  1. Start the engine.
  2. Press and hold the MAP/GUIDE, MENU, and CANCEL buttons for 3 seconds, or connect the SCS service connector to the navigation service connector located in the cargo area (see FORCED STARTING OF THE NAVIGATION UNIT  ).
  3. When the Select Diagnosis Items menu is displayed, select Self-Diagnosis Mode.
    Fig 1: Screen Display - Select Diagnosis Items
    G06420605Courtesy of AMERICAN HONDA MOTOR CO., INC.
  4. When the navigation unit has hard error codes, the Error History icon appears yellow when the Self Diagnosis mode (System Links) screen is displayed. When no hard errors are stored, the icon appears gray. To view the errors with their navigation DTC codes, select the error history icon.
    Fig 2: Screen Display - System Links
    G06420606Courtesy of AMERICAN HONDA MOTOR CO., INC.
  5. Select Hard Error.
    NOTE: Soft errors are for factory use only.
    Fig 3: Screen Display - Hard Error
    G06420607Courtesy of AMERICAN HONDA MOTOR CO., INC.

    Hardware Error History 

  6. The Hard Error screen displays the following information for each error:
    • The navigation DTC for the error
    • A brief description of the navigation DTC.
    • The date and time when the error occurred.
      NOTE:
      • To see additional errors, use the interface dial to select UP or DOWN.
      • Select Clear to delete the error history. The Save feature is for factory use only.
  7. Use the navigation DTC Symptom Troubleshooting table to troubleshoot the error.
    Fig 4: Screen Display - Hard Error
    G06420608Courtesy of AMERICAN HONDA MOTOR CO., INC.
  8. Clear the navigation DTCs.
  9. Select Return to exit the error history.

    Software Error (Soft error) History 

    Software errors are not available. They are for factory use only.