Symptom Troubleshooting Index
SYMPTOM TROUBLESHOOTING INDEX
| Symptom | Diagnostic procedure | Also check for |
|---|---|---|
| Poor AM or FM radio reception or interference (with navigation) | Symptom Troubleshooting (see POOR AM OR FM RADIO RECEPTION OR INTERFERENCE (WITH NAVIGATION) ) | AM/FM antenna lead and/or sublead short or open in the wire |
| Poor AM Or FM radio reception or interference (without navigation with XM) | Symptom Troubleshooting (see POOR AM OR FM RADIO RECEPTION OR INTERFERENCE (WITHOUT NAVIGATION WITH XM) ) | AM/FM antenna lead and/or sublead short or open in the wire |
| Poor AM Or FM radio reception or interference (without XM) | Symptom Troubleshooting (see POOR AM OR FM RADIO RECEPTION OR INTERFERENCE (WITHOUT XM) ) | AM/FM antenna lead and/or sublead short or open in the wire |
| Audio unit power switch will not turn on (No information display and no sound) (with navigation) | Symptom Troubleshooting (see AUDIO UNIT POWER SWITCH WILL NOT TURN ON (NO INFORMATION DISPLAY AND NO SOUND) (WITH NAVIGATION) ) | - |
| Audio unit power switch will not turn on (No information display and no sound) (without navigation) | Symptom Troubleshooting (see AUDIO UNIT POWER SWITCH WILL NOT TURN ON (NO INFORMATION DISPLAY AND NO SOUND) (WITHOUT NAVIGATION) ) | - |
| Audio unit power switch will not turn off (with navigation) | Symptom Troubleshooting (see AUDIO UNIT POWER SWITCH WILL NOT TURN OFF (WITH NAVIGATION) | - |
| Audio unit power switch will not turn off (without navigation) | Symptom Troubleshooting (see AUDIO UNIT POWER SWITCH WILL NOT TURN OFF (WITHOUT NAVIGATION) ) | - |
| No sound is heard from speaker(s) (display is normal) (with navigation) | Symptom Troubleshooting (see NO SOUND IS HEARD FROM SPEAKER(S) (DISPLAY IS NORMAL) (WITH NAVIGATION) ) | - |
| No sound is heard from speaker(s) (display is normal) (without navigation) | Symptom Troubleshooting (see NO SOUND IS HEARD FROM SPEAKER(S) (DISPLAY IS NORMAL) (WITHOUT NAVIGATION) ) | - |
| Auxiliary input sound is low or cannot be heard | Symptom Troubleshooting (see AUXILIARY INPUT SOUND IS LOW OR CANNOT BE HEARD ) | - |
| Audio system sound is weak or distorted (display is normal) | Symptom Troubleshooting (see AUDIO SYSTEM SOUND IS WEAK OR DISTORTED (DISPLAY IS NORMAL) ) | - |
| Radio preset memory is lost | Symptom Troubleshooting (see RADIO PRESET MEMORY IS LOST ) | Internal Error |
| Volume does not change | Symptom Troubleshooting (see VOLUME DOES NOT CHANGE ) | - |
| Volume does not increase with speed (with navigation) | Symptom Troubleshooting (see VOLUME DOES NOT INCREASE WITH SPEED (WITH NAVIGATION) ) | - |
| Volume is too high or too low when driving at freeway speeds (with navigation) | Symptom Troubleshooting (see VOLUME IS TOO HIGH OR TOO LOW WHEN DRIVING AT FREEWAY SPEEDS (WITH NAVIGATION) ) | - |
| Radio tuner does not change stations | Symptom Troubleshooting (see RADIO TUNER DOES NOT CHANGE STATIONS ) | - |
| Navigation unit button illumination does not work (with navigation) | Symptom Troubleshooting (see NAVIGATION UNIT BUTTON ILLUMINATION DOES NOT WORK (WITH NAVIGATION) ) | - |
| Audio unit button illumination does not work (without navigation) | Symptom Troubleshooting (see AUDIO UNIT BUTTON ILLUMINATION DOES NOT WORK (WITHOUT NAVIGATION) ) | - |
| Display does not dim or brighten with dimmer (without navigation | Symptom Troubleshooting (see DISPLAY DOES NOT DIM OR BRIGHTEN WITH DIMMER (WITHOUT NAVIGATION ) | - |
| Audio disc does not load | Symptom Troubleshooting (see AUDIO DISC DOES NOT LOAD ) | - |
| Audio disc does not eject | Symptom Troubleshooting (see AUDIO DISC DOES NOT EJECT ) | - |
| Audio disc does not play | Symptom Troubleshooting (see AUDIO DISC DOES NOT PLAY ) | - |
| Audio disc skips | Symptom Troubleshooting (see AUDIO DISC SKIPS ) | - |
| Audio remote switch does not work properly (with navigation) | Symptom Troubleshooting (see AUDIO REMOTE SWITCH DOES NOT WORK PROPERLY (WITH NAVIGATION) ) | - |
| Audio remote switch does not work properly (without navigation) | Symptom Troubleshooting (see AUDIO REMOTE SWITCH DOES NOT WORK PROPERLY (WITHOUT NAVIGATION) ) | - |
| Audio disc cannot be inserted and/or ejected | Symptom Troubleshooting (see AUDIO DISC CANNOT BE INSERTED AND/OR EJECTED (WITH NAVIGATION) ) | - |
| Display can be opened and/or closed even when an audio disc is being inserted or ejected | Replace the audio-navigation unit (see AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION ) | - |
| PC card will not play/card icon on audio screen cannot be selected (with navigation) | Symptom Troubleshooting (see PC CARD WILL NOT PLAY/CARD ICON ON AUDIO SCREEN CANNOT BE SELECTED (WITH NAVIGATION) ) | - |
| USB input sound is low or cannot be heard (with navigation) | Symptom Troubleshooting (see USB INPUT SOUND IS LOW OR CANNOT BE HEARD (WITH NAVIGATION) ) | Requirement of the USB devices (see Owner's Manual) |
| USB device does not function (with navigation) | Symptom Troubleshooting (see USB DEVICE DOES NOT FUNCTION (WITH NAVIGATION) ) | Requirement of the USB devices (see Owner's Manual) |
| Error code: XM NO SIGNAL or XM ANTENNA is displayed | Symptom Troubleshooting (see ERROR CODE: XM NO SIGNAL OR XM ANTENNA IS DISPLAYED ) | - |
| XM radio display is blank and no station information is displayed (with navigation) | Symptom Troubleshooting (see XM RADIO DISPLAY IS BLANK AND NO STATION INFORMATION IS DISPLAYED (WITH NAVIGATION) ) | - |
| XM radio display is blank and no station information is displayed (without navigation) | Symptom Troubleshooting (see XM RADIO DISPLAY IS BLANK AND NO STATION INFORMATION IS DISPLAYED (WITHOUT NAVIGATION) ) | - |
| XM radio preset memory is lost | Symptom Troubleshooting (see XM RADIO PRESET MEMORY IS LOST ) | - |
| Poor or no sound with XM radio (Audio-navigation unit does display XM channels) (with navigation) | Symptom Troubleshooting (see POOR OR NO SOUND WITH XM RADIO (AUDIO-NAVIGATION UNIT DOES DISPLAY XM CHANNELS) (WITH NAVIGATION) ) | - |
| Poor or no sound with XM radio (Audio unit does display XM channels) (without navigation) | Symptom Troubleshooting (see POOR OR NO SOUND WITH XM RADIO (AUDIO UNIT DOES DISPLAY XM CHANNELS) (WITHOUT NAVIGATION) ) | - |