Audio disc does not eject

WARNING: This page does not describe the selected car, but rather 7 other vehicles, including the 2017 Honda Odyssey, 2016 Honda Odyssey, 2015 Honda Odyssey, 2014 Honda Odyssey, and 2013 Honda Odyssey. However, it is still accessible from the selected car via links, so may be relevant.

NOTE:

Check the vehicle battery condition first (see BATTERY TEST ).
Disc labels should not be used in the audio-navigation unit or audio unit. They may jam and damage the player mechanism.
Check the connectors for poor connections or loose terminals.

Turn the ignition switch to ON (II).
Turn on the audio system.
Does the system turn on?

YES -Go to step 3.

NO -Go to Audio unit power switch will not turn on (No information display and no sound) troubleshooting; with navigation (see Audio unit power switch will not turn on (No information display and no sound) (with navigation) ), without navigation (see Audio unit power switch will not turn on (No information display and no sound) (without navigation) ).
Check to see if the disc ejects correctly with no binding when you push the EJECT button.
Does the disc eject properly?

YES -Operation is normal.

NO -
- With navigation: Substitute a known-good audio-navigation unit (including the HDD) (see AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION ), and recheck. If the symptom/indication goes away, replace the original audio-navigation unit (see AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION ).
- Without navigation: Substitute a known-good audio unit (see AUDIO UNIT REMOVAL/INSTALLATION ), and recheck. If the symptom/indication goes away, replace the original audio unit (see AUDIO UNIT REMOVAL/INSTALLATION ).

Special Tools Required

Diagnostic CD 07AAZ-SDBA100