Bluetooth audio does not work (without navigation)

WARNING: This page does not describe the selected car, but rather 7 other vehicles, including the 2017 Honda Odyssey, 2016 Honda Odyssey, 2015 Honda Odyssey, 2014 Honda Odyssey, and 2013 Honda Odyssey. However, it is still accessible from the selected car via links, so may be relevant.

NOTE:

Check the vehicle battery condition first (see BATTERY TEST ).
Check the connectors for poor connections or loose terminals.
Check if the cell phone with Bluetooth audio functions normally.
Make sure the cell phone is properly paired.
Make sure the customer's phone is compatible with the Honda HFL system. See handsfreelink.honda.com for more information.

Turn the ignition switch to ON (II).
Turn on the audio system, and press the USB/AUX button to select Bluetooth audio source.
Does the audio system change to Bluetooth audio source?

YES -Go to step 3.

NO -Go to step 4.
Check if the Bluetooth audio device can be played.
Does the Bluetooth audio play?

YES -Intermittent failure, the system is OK at this time.

NO -Go to No sound when Bluetooth audio is used troubleshooting (see NO SOUND WHEN BLUETOOTH AUDIO IS USED (WITHOUT NAVIGATION) ).
Turn the ignition switch to LOCK (0).
Disconnect the HandsFreeLink control unit 32P connector and audio unit connector D (14P).

Check for continuity between audio unit connector D (14P) and the HandsFreeLink control unit 32P connector according to the table.

CONNECTORS REFERENCE CHART

Audio unit connector	HandsFreeLink control unit connector	Wire color
D11	12	YEL
D12	13	BRN

Fig 1: Identifying Audio Unit Connector D Terminals (14P)

Courtesy of AMERICAN HONDA MOTOR CO., INC.

Fig 2: Identifying Handsfreelink Control Unit 32P Connector Terminals

Courtesy of AMERICAN HONDA MOTOR CO., INC.

Is there continuity?

YES -Go to step 7.

NO -There is an open in the wire(s) between the audio unit and the HandsFreeLink control unit. Replace the affected shielded harness.

Disconnect audio display-USB adapter control unit connector A (32P) and XM receiver connector A (14P).

Check for continuity between body ground and audio unit connector D (14P) according to the table.

AUDIO UNIT CONNECTOR REFERENCE CHART

Audio unit connector	Wire color
D11	YEL
D12	BRN

Fig 3: Identifying Audio Unit Connector D Terminals (14P)

Courtesy of AMERICAN HONDA MOTOR CO., INC.

Is there continuity?

YES -There is a short to body ground in the wire(s) between the audio unit and the HandsFreeLink control unit. Replace the affected shielded harness.

NO -Go to step 9.

Check for continuity between the terminals of audio unit connector D (14P) according to the table.

TERMINALS REFERENCE CHART

From terminal	To terminals
D4 (GRY)	D11 (YEL), D12 (BRN)
D11 (YEL)	E12 (BRN)

Fig 4: Identifying Audio Unit Connector D Terminals (14P)

Courtesy of AMERICAN HONDA MOTOR CO., INC.

Is there continuity between any of the terminals?

YES -There is a short in the wires between the audio unit and the HandsFreeLink control unit. Replace the affected shielded harness.

NO -Substitute known-good units one at a time in this order, and recheck the system:

HandsFreeLink control unit (see HANDSFREELINK CONTROL UNIT REMOVAL/INSTALLATION ).
Audio display-USB adapter control unit (see AUDIO DISPLAY-USB ADAPTER CONTROL UNIT REMOVAL/INSTALLATION ).
Audio unit (see AUDIO UNIT REMOVAL/INSTALLATION ).
XM receiver (see XM RECEIVER REMOVAL/INSTALLATION ).