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Symptom Troubleshooting Index

WARNING: This page is about a different car, the 2013 Honda Fit and 2012 Honda Fit. However, it is still accessible from the selected car via links, so may be relevant.
Symptom Diagnostic procedure Also check for
No picture is displayed
  • Navigation screen settings
  • Software not up to date
  • Check any official Honda service website for more information about the navigation system
Address cannot be found or system gives poor routing See HOW TO ANSWER CUSTOMER QUESTIONS ABOUT NAVIGATION COVERAGE 
  • Verify proper operation and system limitations using the Navigation Manual
  • Refer to Database limitation in the Navigation Manual to report database errors
  • Refer to the FAQs in the Navigation Manual
  • Check any official Honda service website for more information about the navigation system
Navigation display stays on with ignition switch in LOCK (0) Symptom Troubleshooting (see NAVIGATION DISPLAY STAYS ON WITH IGNITION SWITCH IN LOCK (0)  )
  • Short jumper harness
  • Check any official Honda service website for more information about the navigation system
Error messages are displayed See Error Messages  Check any official Honda service website for more information about the navigation system
Vehicle position icon constantly leaves road, moves erratically, or is displayed very far from actual vehicle position
  • Software not up to date
  • ECM/PCM (vehicle speed pulse)
  • Check any official Honda service website for more information about the navigation system
GPS icon is white or not shown Check any official Honda service website for more information about the navigation system
Vehicle position icon wanders across the map when driving (does not follow a displayed road) or map vehicle ICON spins
  • Software not up to date
  • ECM/PCM (vehicle speed pulse)
  • Check any official Honda service website for more information about the navigation system
Picture has lines/rolls/other issues or is an odd color Symptom Troubleshooting (see PICTURE HAS LINES/ROLLS/OTHER ISSUES OR IS AN ODD COLOR  )
  • Characteristic of the system
  • Navigation screen settings
  • Check any official Honda service website for more information about the navigation system
Display day/night mode does not work or does not work properly Symptom troubleshooting (see DISPLAY DAY/NIGHT MODE DOES NOT WORK OR DOES NOT WORK PROPERLY  )
  • The instrument (gauge) brightness setting is set to High in day or night mode
  • Gauge control module
  • Check any official Honda service website for more information about the navigation system
System locks up or freezes constantly
  • Correct audio-navigation unit is installed for this model
  • Check any official Honda service website for more information about the navigation system
Voice guidance cannot be heard, is broken up, or there is static Symptom troubleshooting (see VOICE GUIDANCE CANNOT BE HEARD, IS BROKEN UP, OR THERE IS STATIC  )
  • Volume or voice feedback setting
  • Check any official Honda service website for more information about the navigation system
Voice control does not work/respond Symptom troubleshooting (see VOICE CONTROL DOES NOT WORK/RESPOND  )
  • Software not up to date
  • Check any official Honda service website for more information about the navigation system
Navigation display buttons do not work or respond properly Check any official Honda service website for more information about the navigation system
Navigation frequently needs GPS initialization Check any official Honda service website for more information about the navigation system
Navigation screen is darker than normal or takes time to brighten when it is cold See LCD UNIT LIMITATIONS   
The navigation clock is off by 1 to 3 hours after replacing the audio-navigation unit See SERVICE PRECAUTIONS   
A POI cannot be found See HOW TO ANSWER CUSTOMER QUESTIONS ABOUT NAVIGATION COVERAGE   
An In Line Diag screen appears every time vehicle is started See FACTORY DIAGNOSTIC SCREEN IN LINE DIAG