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Home >> Honda >> 2011 >> Fit Base, Automatic >> Repair and Diagnosis >> External Pages >> Different car >> Section 3 (Navigation System) >> Symptom Troubleshooting >> Voice control does not work/respond >> Diagnostic Test: Mic Level
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Diagnostic Test: Mic Level

WARNING: This page is about a different car, the 2013 Honda Fit and 2012 Honda Fit. However, it is still accessible from the selected car via links, so may be relevant.
NOTE:
  • Check the vehicle battery condition first BATTERY TEST
  • Make sure that the latest navigation software is installed.
  • Check any official Honda service website for more service information about the navigation system.
  • Before assuming that a voice complaint is hardware related, ensure that the voice control system is being operated correctly.
    • Make sure you are on the correct screen when trying to issue a voice command. For instance, the command "Find the nearest Italian Restaurant" only works on Map screen. (See the navigation system manual for a complete list of allowed voice commands for the information being displayed.)
    • Close the windows and sunroof.
    • Set the fan speed to low (1 or 2).
    • Adjust the air flow from the air conditioning vents so that they do not blow against the microphone on the ceiling.
    • Pause after pressing the navigation TALK button then give a voice command clearly in a natural speaking voice. If the system cannot recognize your command, speak louder.
    • If you speak a command with something in your mouth, or your voice is too husky, or high pitched, the system may misunderstand your command.
  • Check the connectors for poor connections or loose terminals.
  • Determine if the problem only happens to one person, or everyone who uses the system.
  • If the system only has a problem with one person's voice, this should be considered a system limitation.
  1. Turn the ignition switch to ON (II).
  2. Pressing the TALK button, then give a voice command "Audio" clearly in a natural speaking voice.

    Does the audio system turn on by the voice command? 

    YES  -Intermittent failure, the system is OK at this time.

    NO  -The failure is duplicated, go to step 3.

  3. Clear the hard error code (see HOW TO CLEAR ERROR HISTORY  ).
  4. Turn the ignition switch to LOCK (0), and then back to ON (II).
  5. Check for the hard error code (see HOW TO CHECK ERROR HISTORY (NAVIGATION DTCS)  ).

    Are there any navigation DTCs indicated? 

    YES  -Go to indicated DTC'S TROUBLESHOOTING 

    NO  -Go to step 6

  6. Turn the ignition switch to LOCK (0).
  7. Do the voice control switch Test (see VOICE CONTROL SWITCH TEST  ).

    Is the switch OK? 

    YES  -Replace the audio-navigation unit (see AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION  ).

    NO  -Replace the HFL-navigation voice control switch (see VOICE CONTROL SWITCH REPLACEMENT  ).

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