Symptom Troubleshooting Index
NOTE:
Most HFL problems with pairing and HFL function are usually caused by the cell phone and its configuration. Call the HFL support desk at 888-528-7876 for help before any HFL components.
| Symptom | Diagnostic procedure | Also check for |
|---|---|---|
| HFL does not respond | Control Unit Input Test (see CONTROL UNIT INPUT TEST/REPLACEMENT ) | Check and repair all HFL related DTCs |
| The Bluetooth icon in the audio display is not displayed | There is no HFL-compatible phone paired to the vehicle. Pair an approved HFL-compatible phone to the vehicle. | Bluetooth cell phone compatibility (see the Owner's Manual) |
| The Honda approved Bluetooth cell phone is having problems pairing to the vehicle | HFL System Troubleshooting (see HFL SYSTEM TROUBLESHOOTING ) | |
| The Honda approved Bluetooth cell phone cannot use all its functions | HFL System Troubleshooting (see HFL SYSTEM TROUBLESHOOTING ) | |
| The Honda approved Bluetooth cell phone does not place or receive calls using the HFL system | HFL System Troubleshooting (see HFL SYSTEM TROUBLESHOOTING ) | |
| The HFL messages cannot be heard or are weak (with navigation) | Symptom Troubleshooting (see THE HFL MESSAGES CANNOT BE HEARD OR ARE WEAK (WITH NAVIGATION) ) | |
| The HFL messages cannot be heard or are weak (without navigation) | Symptom Troubleshooting (see THE HFL MESSAGES CANNOT BE HEARD OR ARE WEAK (WITHOUT NAVIGATION) ) | |
| No sound when Bluetooth audio is used (with navigation) | Symptom Troubleshooting (see NO SOUND WHEN BLUETOOTH AUDIO IS USED (WITH NAVIGATION) ) | Bluetooth cell phone compatibility (see the Owner's Manual) |
| Bluetooth audio does not work (with navigation) | Symptom Troubleshooting (see BLUETOOTH AUDIO DOES NOT WORK (WITH NAVIGATION) ) | Bluetooth cell phone compatibility (see the Owner's Manual) |
| Bluetooth cell phone cannot be paired | Symptom Troubleshooting (see BLUETOOTH CELL PHONE CANNOT BE PAIRED ) | Bluetooth cell phone compatibility (see the Owner's Manual) |