| No picture is displayed |
|
- Navigation screen settings
- Software not up to date
- Check any official Honda service website for more information about the navigation system
|
| Address cannot be found or system gives poor routing |
See HOW TO ANSWER CUSTOMER QUESTIONS ABOUT NAVIGATION COVERAGE |
- Verify proper operation and system limitations using the Navigation Manual
- Refer to
Database limitation in the Navigation Manual to report database errors
- Refer to the
FAQs in the Navigation Manual
- Check any official Honda service website for more information about the navigation system
|
| Navigation display stays on with ignition switch in LOCK (0) |
Symptom Troubleshooting (see NAVIGATION DISPLAY STAYS ON WITH IGNITION SWITCH IN LOCK (0)
) |
- Short jumper harness
- Check any official Honda service website for more information about the navigation system
|
| Error messages are displayed |
See Error Messages |
Check any official Honda service website for more information about the navigation system |
| Vehicle position icon constantly leaves road, moves erratically, or is displayed very far from actual vehicle position |
|
- Software not up to date
- ECM/PCM (vehicle speed pulse)
- Check any official Honda service website for more information about the navigation system
|
| GPS icon is white or not shown |
|
Check any official Honda service website for more information about the navigation system |
| Vehicle position icon wanders across the map when driving (does not follow a displayed road) or map vehicle ICON spins |
|
- Software not up to date
- ECM/PCM (vehicle speed pulse)
- Check any official Honda service website for more information about the navigation system
|
| Picture has lines/rolls/other issues or is an odd color |
Symptom Troubleshooting (see PICTURE HAS LINES/ROLLS/OTHER ISSUES OR IS AN ODD COLOR
) |
- Characteristic of the system
- Navigation screen settings
- Check any official Honda service website for more information about the navigation system
|
| Display day/night mode does not work or does not work properly |
Symptom troubleshooting (see DISPLAY DAY/NIGHT MODE DOES NOT WORK OR DOES NOT WORK PROPERLY
) |
- The instrument (gauge) brightness setting is set to High in day or night mode
- Gauge control module
- Check any official Honda service website for more information about the navigation system
|
| System locks up or freezes constantly |
|
- Correct audio-navigation unit is installed for this model
- Check any official Honda service website for more information about the navigation system
|
| Voice guidance cannot be heard, is broken up, or there is static |
Symptom troubleshooting (see VOICE GUIDANCE CANNOT BE HEARD, IS BROKEN UP, OR THERE IS STATIC
) |
- Volume or voice feedback setting
- Check any official Honda service website for more information about the navigation system
|
| Voice control does not work/respond |
Symptom troubleshooting (see VOICE CONTROL DOES NOT WORK/RESPOND
) |
- Software not up to date
- Check any official Honda service website for more information about the navigation system
|
| Navigation display buttons do not work or respond properly |
|
Check any official Honda service website for more information about the navigation system |
| Navigation frequently needs GPS initialization |
|
Check any official Honda service website for more information about the navigation system |
| Navigation screen is darker than normal or takes time to brighten when it is cold |
See LCD UNIT LIMITATIONS |
|
| The navigation clock is off by 1 to 3 hours after replacing the audio-navigation unit |
See SERVICE PRECAUTIONS |
|
| A POI cannot be found |
See HOW TO ANSWER CUSTOMER QUESTIONS ABOUT NAVIGATION COVERAGE |
|
| An In Line Diag screen appears every time vehicle is started |
See FACTORY DIAGNOSTIC SCREEN IN LINE DIAG |
|