General Troubleshooting Information: Introduction
WARNING: This page is about a different car, the 2011 Honda Insight and 2010 Honda Insight. However, it is still accessible from the selected car via links, so may be relevant.
The HFL system works only with Honda approved Bluetooth®-enabled cell phones with a hands-free profile. If you are not sure if a particular cell phone is compatible with the HFL system, Honda has a dedicated call center at 888-528-7876 and a website handsfreelink. honda.com to answer your questions.
The HFL system allows you to make and receive hands-free calls. It cannot control the phone's performance (call quality and signal strength). For more information about performance and performance problems, refer to DROPPED CALLS .
Most HFL complaints are due to pairing, configuration, or compatibility issues. Always contact the Honda call center before beginning troubleshooting or replacing the HFL control unit.