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Auxiliary Input Sound Is Low Or Cannot Be Heard (With Navigation)

WARNING: This page is about a different car, the 2011 Honda Fit, 2010 Honda Fit, and 2009 Honda Fit. However, it is still accessible from the selected car via links, so may be relevant.
NOTE:
  • Check the vehicle battery condition first, (see BATTERY TEST )
  • Check the connectors for poor connections or loose terminals.
  • Use auxiliary stereo cables with 3.5 mm ends only.
  • Auxiliary accessories may be played on the audio-navigation unit using the auxiliary input.
  1. Turn the ignition switch to ON (II).
  2. Turn on the audio-navigation unit, and connect the customer's auxiliary accessory device to the auxiliary input jack.
  3. Check the volume operation. Is the sound normal?

    YES  - Operation is normal at this time.

    NO  - Go to step 4.

  4. Make sure the customer's auxiliary accessory device volume is set to high.

    Is the volume set to high? 

    YES  - Go to step 5.

    NO  - Raise the auxiliary accessory device volume to high. Make sure the audio-navigation unit volume is turned down before retesting.

  5. Connect the customer's auxiliary accessory device to a known good vehicle (same year/trim), and check the operation of the device.

    Does the customer's auxiliary audio accessory operate properly? 

    YES  - Go to step 6.

    NO  - Customer's auxiliary audio accessory or auxiliary stereo cable if faulty.

  6. Turn the ignition switch to LOCK (0).
  7. Remove the auxiliary jack assembly (see SPEAKER TEST/REPLACEMENT ), and check that the auxiliary jack assembly is properly connected.

    Is the auxiliary jack assembly connected properly? 

    YES  - Go to step 8.

    NO  - Reconnect the connector, and recheck the function.

  8. Disconnect auxiliary jack assembly 5P connector.
  9. Disconnect audio-navigation unit connector B (24P).
  10. Check for continuity between body ground and audio-navigation unit connector B (24P) according to the table.
    CONTINUITY REFERENCE CHARTCONTINUITY REFERENCE CHARTCONTINUITY REFERENCE CHART

    Audio-navigation unit connector Wire color
    B3 BRN
    B13 YEL
    B14 GRN
    B15 WHT
    Fig 1: Checking Continuity Between Body Ground And Audio-Navigation Unit Connector B (24P)
    G06768854Courtesy of AMERICAN HONDA MOTOR CO., INC.

    Is there continuity? 

    YES  - Short to body ground in the wire(s) between the audio-navigation unit and the auxiliary jack assembly. Replace the affected shielded harness.

    NO  - Go to step 11.

  11. Check for continuity between audio-navigation unit connector B (24P) according to the table.
    CONTINUITY REFERENCE CHARTCONTINUITY REFERENCE CHARTCONTINUITY REFERENCE CHART

    From terminal To terminals
    B3(BRN) B2(GRY), B13(YEL), B14(GRN)
    B2 (GRY) B13(YEL), B14(GRN)
    B13 (YEL) B14(GRN)
    Fig 2: Checking Continuity Between Audio-Navigation Unit Connector B (24P)
    G06768855Courtesy of AMERICAN HONDA MOTOR CO., INC.

    Is there continuity? 

    YES  - Short in the wire(s) between the audio-navigation unit and the auxiliary jack assembly. Replace the affected shielded harness.

    NO  - Go to step 12.

  12. Check for continuity between audio-navigation unit connector B (24P) and auxiliary jack assembly 5P connector according to the table.
    CONTINUITY REFERENCE CHARTCONTINUITY REFERENCE CHARTCONTINUITY REFERENCE CHART

    Audio-navigation unit connector Auxiliary jack assembly connector Wire color
    B1 3 BLU
    B3 2 BRN
    B13 4 YEL
    B14 5 GRN
    B15 1 WHT
    Fig 3: Checking Continuity Between Audio-Navigation Unit Connector B (24P) And Auxiliary Jack Assembly 5P Connector
    G06768856Courtesy of AMERICAN HONDA MOTOR CO., INC.
    Fig 4: Checking Continuity Between Audio-Navigation Unit Connector And Auxiliary Jack Assembly 5P Connector
    G06768857Courtesy of AMERICAN HONDA MOTOR CO., INC.

    Is there continuity? 

    YES  - Substitute a known-good auxiliary jack assembly and recheck. If the symptom/indication goes away, replace the original auxiliary jack assembly. If the symptom/indication is still present, replace the audio-navigation unit (see AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION ).

    NO  - Open in the wire(s) between audio-navigation unit and auxiliary jack assembly. Replace the affected shielded harness.