Ordering an Update Navigation Software

If the customer wants a yearly navigation software update, there are two ways to purchase one. They can either call 1-888-628-6275, or order on-line at www.hondanavi.com.

When customers order an update navigation software, they need:

VIN
Device number (found on the System/Device Information screen)
Credit card

Update navigation software is available for purchase usually in the fall of each year. They may contain the following:

Enhanced maps and points of interest (POI) coverage
Fixes for minor software bugs
Additional features

The update is loaded on a USB device which is mailed to the customer along with the passkey.

When the customer receives the USB device with the update, insert the USB device into the USB port. The customer is prompted to enter the passkey that is shipped with the update USB device. The navigation system automatically updates the navigation software.

NOTE: The update USB device is designed to update the vehicle with the submitted VIN. If a customer has more than one vehicle that needs updating, they need to order a separate update USB device for that vehicle.

Never promise your customer future free updates. There are no free programs for updating the navigation software. Updates are generally available for purchase each fall. The online navigation software order site provides information when an update is available.