Navigation System Symptom Troubleshooting Index(With Display Audio (With Navigation))

NOTE: Before troubleshooting, check any official Honda service website for more information about the navigation system.

Symptom	Diagnostic Procedure	Also Check for
Audio-navigation unit will not turn on (No information display and no sound)	Symptom Troubleshooting - Refer to: Navigation System Symptom Troubleshooting - Audio-navigation unit button illumination does not work(With Display Audio) Navigation System Symptom Troubleshooting - Rearview camera image does not change when selecting different views(With Display Audio) Navigation System Symptom Troubleshooting - Audio-navigation unit will not turn on (No information display and no sound) (With Display Audio) Navigation System Symptom Troubleshooting - Voice control does not work/respond(With Display Audio) Navigation System Symptom Troubleshooting - Vehicle position icon wanders across the map when driving (does not follow a displayed road) or map vehicle ICON spins(With Display Audio) Navigation System Symptom Troubleshooting - Rearview camera image does not come on or work properly(With Display Audio)	Blown fuses Screen settings Error Messages Software not up to date
Navigation system stays on the CSF screen	Navigation DTCs	GPS Initialization Aftermarket metallic window tint on the front window or electronic aftermarket accessories (possibly hidden) mounted near the GPS antenna or the audio-navigation unit Disconnected or defective GPS antenna
GPS icon is white or not shown	Do the GPS Information in the System Diagnostic Mode	Global Positioning System (GPS) Limitations Aftermarket metallic window tint on the front window or electronic aftermarket accessories (possibly hidden) mounted near the GPS antenna or the audio-navigation unit
Vehicle position icon wanders across the map when driving (does not follow a displayed road) or map vehicle ICON spins	Symptom Troubleshooting - Refer to: Navigation System Symptom Troubleshooting - Audio-navigation unit button illumination does not work(With Display Audio) Navigation System Symptom Troubleshooting - Rearview camera image does not change when selecting different views(With Display Audio) Navigation System Symptom Troubleshooting - Audio-navigation unit will not turn on (No information display and no sound) (With Display Audio) Navigation System Symptom Troubleshooting - Voice control does not work/respond(With Display Audio) Navigation System Symptom Troubleshooting - Vehicle position icon wanders across the map when driving (does not follow a displayed road) or map vehicle ICON spins(With Display Audio) Navigation System Symptom Troubleshooting - Rearview camera image does not come on or work properly(With Display Audio)	Global Positioning System (GPS) Limitations Check for any related service bulletin software updates VSP missing Poor or no GPS reception
Navigation touch panel does not work	Do the Touch Panel Check in the System Diagnostic Mode
Clock will not set to correct time		Check the GPS signal
System always comes up in-line diagnostic mode	Factory diagnostic screen In Line Diagnostic mode
Audio-navigation unit button illumination does not work	Symptom Troubleshooting - Refer to: Navigation System Symptom Troubleshooting - Audio-navigation unit button illumination does not work(With Display Audio) Navigation System Symptom Troubleshooting - Rearview camera image does not change when selecting different views(With Display Audio) Navigation System Symptom Troubleshooting - Audio-navigation unit will not turn on (No information display and no sound) (With Display Audio) Navigation System Symptom Troubleshooting - Voice control does not work/respond(With Display Audio) Navigation System Symptom Troubleshooting - Vehicle position icon wanders across the map when driving (does not follow a displayed road) or map vehicle ICON spins(With Display Audio) Navigation System Symptom Troubleshooting - Rearview camera image does not come on or work properly(With Display Audio)
Voice control does not work/respond	Symptom Troubleshooting - Refer to: Navigation System Symptom Troubleshooting - Audio-navigation unit button illumination does not work(With Display Audio) Navigation System Symptom Troubleshooting - Rearview camera image does not change when selecting different views(With Display Audio) Navigation System Symptom Troubleshooting - Audio-navigation unit will not turn on (No information display and no sound) (With Display Audio) Navigation System Symptom Troubleshooting - Voice control does not work/respond(With Display Audio) Navigation System Symptom Troubleshooting - Vehicle position icon wanders across the map when driving (does not follow a displayed road) or map vehicle ICON spins(With Display Audio) Navigation System Symptom Troubleshooting - Rearview camera image does not come on or work properly(With Display Audio)	Check for any related service bulletin software updates
No HD Traffic information	Refer to Audio System Symptom Troubleshooting - Poor AM or FM radio reception or interference(With Navigation, With Display Audio) , & Audio System Symptom Troubleshooting - Poor AM or FM radio reception or interference(With Normal Audio)	Local outage or no local broadcast. Compare to a known-good vehicle of the same year and trim.
Rearview camera image does not come on	Symptom Troubleshooting - Refer to: Navigation System Symptom Troubleshooting - Audio-navigation unit button illumination does not work(With Display Audio) Navigation System Symptom Troubleshooting - Rearview camera image does not change when selecting different views(With Display Audio) Navigation System Symptom Troubleshooting - Audio-navigation unit will not turn on (No information display and no sound) (With Display Audio) Navigation System Symptom Troubleshooting - Voice control does not work/respond(With Display Audio) Navigation System Symptom Troubleshooting - Vehicle position icon wanders across the map when driving (does not follow a displayed road) or map vehicle ICON spins(With Display Audio) Navigation System Symptom Troubleshooting - Rearview camera image does not come on or work properly(With Display Audio)
Rearview camera image does not change when selecting different views	Symptom Troubleshooting - Refer to: Navigation System Symptom Troubleshooting - Audio-navigation unit button illumination does not work(With Display Audio) Navigation System Symptom Troubleshooting - Rearview camera image does not change when selecting different views(With Display Audio) Navigation System Symptom Troubleshooting - Audio-navigation unit will not turn on (No information display and no sound) (With Display Audio) Navigation System Symptom Troubleshooting - Voice control does not work/respond(With Display Audio) Navigation System Symptom Troubleshooting - Vehicle position icon wanders across the map when driving (does not follow a displayed road) or map vehicle ICON spins(With Display Audio) Navigation System Symptom Troubleshooting - Rearview camera image does not come on or work properly(With Display Audio)
LaneWatch camera image does not come on	Symptom Troubleshooting - Refer to: LaneWatch Symptom Troubleshooting - Does not switch to the LaneWatch screen LaneWatch Symptom Troubleshooting - LaneWatch camera image does not come on (Switches to the black screen)	Navigation DTCs