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Navigation System Symptom Troubleshooting Index

NOTE:  Before troubleshooting, check any official Honda service website for more information about the navigation system.

Symptom Diagnostic Procedure Also Check for
Audio-navigation unit power will not turn on (No information display) Symptom Troubleshooting 
Navigation system stays on the CSF screen Navigation DTCs
  • GPS Initialization
  • Aftermarket metallic window tint on the front window or electronic aftermarket accessories (possibly hidden) mounted near the GPS antenna or the audio-navigation unit
  • Disconnected or defective GPS antenna
Poor GPS reception or interference Do the GPS Information in the System Diagnostic Mode 
Vehicle position icon wanders across the map when driving (does not follow a displayed road) or map vehicle ICON spins Symptom Troubleshooting 
Navigation touch panel does not work Do the Touch Panel Check in the System Diagnostic Mode  Forced Rebooting of Audio-Navigation Unit
Clock will not set to correct time   Check the GPS signal
System always comes up in-line diagnostic mode Factory diagnostic screen In Line Diagnostic mode   
The MID does not display the audio-navigation unit information Symptom Troubleshooting   
Voice control does not work/respond Symptom Troubleshooting  Check for any related service bulletin software updates
Voice guidance cannot be heard, is broken up, or there is static Symptom Troubleshooting Volume or voice feedback setting (see the Navigation System Manual)
No HD traffic information Go to AM/FM radio display is blank or no station information is displayed troubleshooting Local outage or no local broadcast. Compare to a known-good vehicle of the same year and trim.
Rearview camera image does not come on Symptom Troubleshooting   
Rearview camera image does not change when selecting different views Symptom Troubleshooting   
LaneWatch camera image does not come on Symptom Troubleshooting Navigation DTCs