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Home >> Honda >> 2021 >> Civic EX-L >> Repair and Diagnosis (Single Page) >> Accessories & Equipment >> Anti-Theft Systems >> Security System / Keyless Entry System - Testing & Troubleshooting >> Symptom Troubleshooting >> Keyless/Power Door Locks/Security System Symptom Troubleshooting - AUTO DOOR UNLOCK does not work (2-door) (2016 2017 2018 2019 2020)
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Keyless/Power Door Locks/Security System Symptom Troubleshooting - AUTO DOOR UNLOCK does not work (2-door) (2016 2017 2018 2019 2020)

NOTE: 

  1. Abnormal circuit check 1

    -1. Connect the HDS to the data link connector (DLC) .

    -2. Select DOOR LOCKS from the BODY ELECTRICAL SYSTEM SELECT menu with the HDS, and enter FUNCTIONAL TESTS.

    BODY ELECTRICAL - DOOR LOCKS - Functional Tests - Inspection

    Select UNLOCK ALL DOORS with the HDS.

    Do the door lock actuators work normally?

    YES 

    Go to step 14.

    NO 

    Driver's door lock circuit: go to step 2.

    NO 

    Passenger's door lock circuit: go to step 8.

  2. Open wire check (+B F/BOX MAIN2 line)

    -1. Turn the vehicle to the OFF (LOCK) mode.

    -2. Measure the voltage between test points 1 and 2.

    Test condition Vehicle OFF (LOCK) mode
    Test point 1 Under-dash fuse/relay box connector C (27P) No. 3
    Test point 2 Body ground
    GHH411611Courtesy of HONDA, U.S.A., INC.

    Is there battery voltage?

    YES 

    The +B F/BOX MAIN2 wire is OK. Go to step 3.

    NO 

    Repair an open or high resistance in the wire.

  3. Open wire check (GND line)

    -1. Disconnect the following connector.

    Under-dash fuse/relay box connector E (18P)

    -2. Check for continuity between test points 1 and 2.

    Test condition Vehicle OFF (LOCK) mode
    Under-dash fuse/relay box connector E (18P): disconnected
    Test point 1 Under-dash fuse/relay box connector E (18P) No. 2
    Test point 2 Body ground
    GHH411612Courtesy of HONDA, U.S.A., INC.

    Is there continuity?

    YES 

    The GND wire is OK. Go to step 4.

    NO 

    Repair an open or high resistance in the ground wire or poor ground (G501).

  4. Determine possible failure area (driver's door lock actuator, others)

    -1. Disconnect the following connector.

    Driver's door latch 10P connector

    -2. Test the door lock actuator .

    Is the door lock actuator OK?

    YES 

    Go to step 5.

    NO 

    Faulty door lock actuator; replace the driver's door latch .

  5. Open wire check (DR DOOR UNLOCK line)

    -1. Check for continuity between test points 1 and 2.

    Test condition Vehicle OFF (LOCK) mode
    Under-dash fuse/relay box connector E (18P): disconnected
    Driver's door latch 10P connector: disconnected
    Test point 1 Under-dash fuse/relay box connector E (18P) No. 16
    Test point 2 Driver's door latch 10P connector No. 1
    GHH411613Courtesy of HONDA, U.S.A., INC.
    GHH411614Courtesy of HONDA, U.S.A., INC.

    Is there continuity?

    YES 

    The DR DOOR UNLOCK wire is OK. Go to step 6.

    NO 

    Repair an open or high resistance in the wire.

  6. Open wire check (DR DOOR LOCK line)

    -1. Check for continuity between test points 1 and 2.

    Test condition Vehicle OFF (LOCK) mode
    Under-dash fuse/relay box connector E (18P): disconnected
    Driver's door latch 10P connector: disconnected
    Test point 1 Under-dash fuse/relay box connector E (18P) No. 15
    Test point 2 Driver's door latch 10P connector No. 4
    GHH411615Courtesy of HONDA, U.S.A., INC.
    GHH411616Courtesy of HONDA, U.S.A., INC.

    Is there continuity?

    YES 

    The DR DOOR LOCK wire is OK. Go to step 7.

    NO 

    Repair an open or high resistance in the wire.

  7. Open wire check (DR DOOR UNLOCK RELAY CL- line)

    -1. Disconnect the following connectors.

    Body control module connector B (36P)
    Under-dash fuse/relay box connector G (20P)

    -2. Check for continuity between test points 1 and 2.

    Test condition Vehicle OFF (LOCK) mode
    Under-dash fuse/relay box connector E (18P): disconnected
    Under-dash fuse/relay box connector G (20P): disconnected
    Body control module connector B (36P): disconnected
    Driver's door latch 10P connector: disconnected
    Test point 1 Body control module connector B (36P) No. 31
    Test point 2 Under-dash fuse/relay box connector G (20P) No. 8 *1
    Under-dash fuse/relay box connector G (20P) No. 9 *2

    *1: Without keyless access system

    *2: With keyless access system

    GHH411617Courtesy of HONDA, U.S.A., INC.

    Is there continuity?

    YES 

    The DR DOOR UNLOCK RELAY CL- wire is OK. Replace the body control module .

    NO 

    Repair an open or high resistance in the wire.

  8. Open wire check (+B F/BOX MAIN2 line)

    -1. Turn the vehicle to the OFF (LOCK) mode.

    -2. Measure the voltage between test points 1 and 2.

    Test condition Vehicle OFF (LOCK) mode
    Test point 1 Under-dash fuse/relay box connector C (27P) No. 3
    Test point 2 Body ground
    GHH411618Courtesy of HONDA, U.S.A., INC.

    Is there battery voltage?

    YES 

    The +B F/BOX MAIN2 wire is OK. Go to step 9.

    NO 

    Repair an open or high resistance in the wire.

  9. Open wire check (GND line)

    -1. Disconnect the following connector.

    Under-dash fuse/relay box connector E (18P)

    -2. Check for continuity between test points 1 and 2.

    Test condition Vehicle OFF (LOCK) mode
    Under-dash fuse/relay box connector E (18P): disconnected
    Test point 1 Under-dash fuse/relay box connector E (18P) No. 2
    Test point 2 Body ground
    GHH411619Courtesy of HONDA, U.S.A., INC.

    Is there continuity?

    YES 

    The GND wire is OK. Go to step 10.

    NO 

    Repair an open or high resistance in the ground wire or poor ground (G501).

  10. Determine possible failure area (passenger's door lock actuator, others)

    -1. Disconnect the following connector.

    Passenger's door latch 10P connector

    -2. Test the door lock actuator .

    Is the door lock actuator OK?

    YES 

    Go to step 11.

    NO 

    Faulty door lock actuator; replace the passenger's door latch .

  11. Open wire check (R SIDE DOOR UNLOCK line)

    -1. Check for continuity between test points 1 and 2.

    Test condition Vehicle OFF (LOCK) mode
    Under-dash fuse/relay box connector E (18P): disconnected
    Passenger's door latch 10P connector: disconnected
    Test point 1 Under-dash fuse/relay box connector E (18P) No. 9
    Test point 2 Passenger's door latch 10P connector No. 1
    GHH411620Courtesy of HONDA, U.S.A., INC.
    GHH411621Courtesy of HONDA, U.S.A., INC.

    Is there continuity?

    YES 

    The R SIDE DOOR UNLOCK wire is OK. Go to step 12.

    NO 

    Repair an open or high resistance in the wire.

  12. Open wire check (R SIDE DOOR LOCK line)

    -1. Check for continuity between test points 1 and 2.

    Test condition Vehicle OFF (LOCK) mode
    Under-dash fuse/relay box connector E (18P): disconnected
    Passenger's door latch 10P connector: disconnected
    Test point 1 Under-dash fuse/relay box connector E (18P) No. 18
    Test point 2 Passenger's door latch 10P connector No. 4
    GHH411622Courtesy of HONDA, U.S.A., INC.
    GHH411623Courtesy of HONDA, U.S.A., INC.

    Is there continuity?

    YES 

    The R SIDE DOOR LOCK wire is OK. Go to step 13.

    NO 

    Repair an open or high resistance in the wire.

  13. Open wire check (DOOR UNLOCK RELAY CL- line)

    -1. Disconnect the following connectors.

    Body control module connector B (36P)
    Under-dash fuse/relay box connector F (12P)

    -2. Check for continuity between test points 1 and 2.

    Test condition Vehicle OFF (LOCK) mode
    Under-dash fuse/relay box connector E (18P): disconnected
    Under-dash fuse/relay box connector F (12P): disconnected
    Body control module connector B (36P): disconnected
    Passenger's door latch 10P connector: disconnected
    Test point 1 Body control module connector B (36P) No. 32
    Test point 2 Under-dash fuse/relay box connector F (12P) No. 5
    GHH411624Courtesy of HONDA, U.S.A., INC.

    Is there continuity?

    YES 

    The DOOR UNLOCK RELAY CL- wire is OK. Replace the body control module .

    NO 

    Repair an open or high resistance in the wire.

  14. Abnormal circuit check 2

    -1. Check the parameter(s) below with the HDS when each switch is operating.

    Door Multiplex Control Unit 

    Signal Current conditions
    Value Unit
    Driver's Door Lock Knob Switch (UNLOCK)    
    Passenger's Door Lock Knob Switch (UNLOCK)    

    Body Control Module 

    Signal Current conditions
    Value Unit
    Driver's Door Switch    

    Is each switch information OK?

    YES 

    Replace the body control module .

    NO 

    Driver's door switch circuit troubleshooting: go to step 15.

    NO 

    Driver's door lock knob switch circuit troubleshooting: go to step 17.

    NO 

    Passenger's door lock knob switch circuit troubleshooting: go to step 23.

  15. Driver's door switch operation check

    -1. Turn the vehicle to the OFF (LOCK) mode.

    -2. Remove the driver's door switch.

    -3. Disconnect the following connector.

    Driver's door switch 1P connector

    -4. Check for continuity between test points 1 and 2.

    Test point 1 Driver's door switch 1P connector
    Test point 2 Switch ground
    GHH411625Courtesy of HONDA, U.S.A., INC.

    Is there no continuity when you push the switch and is there continuity when you release the switch?

    YES 

    Go to step 16.

    NO 

    Replace the driver's door switch.

  16. Shorted wire check (FL DOOR SW line)

    -1. Disconnect the following connector.

    Body control module connector D (40P)

    -2. Check for continuity between test points 1 and 2.

    Test condition Vehicle OFF (LOCK) mode
    Body control module connector D (40P): disconnected
    Driver's door switch 1P connector: disconnected
    Test point 1 Body control module connector D (40P) No. 22
    Test point 2 Body ground

    Is there continuity?

    YES 

    Repair a short to ground in the wire.

    NO 

    The FL DOOR SW wire is OK. Replace the body control module .

  17. Keyless/power door locks/security system check 1

    -1. With the driver's door lock knob switch in LOCK position, check the parameter(s) below with the HDS.

    Signal Current conditions
    Value Unit
    Driver's Door Lock Knob Switch (UNLOCK)    

    Is information value ON?

    YES 

    Go to step 18.

    NO 

    Go to step 20.

  18. Determine possible failure area (driver's door lock knob switch, others)

    -1. Turn the vehicle to the OFF (LOCK) mode.

    -2. Disconnect the following connector.

    Driver's door latch 10P connector

    -3. Check the parameter(s) below with the HDS.

    Signal Current conditions
    Value Unit
    Driver's Door Lock Knob Switch (UNLOCK)    

    Is information value OFF?

    YES 

    Faulty driver's door lock knob switch; replace the driver's door latch .

    NO 

    Go to step 19.

  19. Shorted wire check (DR SILCON UNLOCK line)

    -1. Turn the vehicle to the OFF (LOCK) mode.

    -2. Disconnect the following connector.

    Power window master switch 37P connector

    -3. Check for continuity between test points 1 and 2.

    Test condition Vehicle OFF (LOCK) mode
    Driver's door latch 10P connector: disconnected
    Power window master switch 37P connector: disconnected
    Test point 1 Power window master switch 37P connector No. 20
    Test point 2 Body ground

    Is there continuity?

    YES 

    Repair a short to ground in the wire.

    NO 

    The DR SILCON UNLOCK wire is OK. Replace the power window master switch .

  20. Keyless/power door locks/security system check 2

    -1. Turn the vehicle to the OFF (LOCK) mode.

    -2. Disconnect the following connector.

    Driver's door latch 10P connector

    -3. Connect terminals A and B with a jumper wire.

    Terminal A Driver's door latch 10P connector No. 5
    Terminal B Body ground
    GHH411626Courtesy of HONDA, U.S.A., INC.

    -4. Check the parameter(s) below with the HDS.

    Signal Current conditions
    Value Unit
    Driver's Door Lock Knob Switch (UNLOCK)    

    Is information value ON?

    YES 

    Go to step 21.

    NO 

    Go to step 22.

  21. Open wire check (GND line)

    -1. Turn the vehicle to the OFF (LOCK) mode.

    -2. Remove the jumper wire.

    -3. Check for continuity between test points 1 and 2.

    Test condition Vehicle OFF (LOCK) mode
    Driver's door latch 10P connector: disconnected
    Test point 1 Driver's door latch 10P connector No. 7
    Test point 2 Body ground
    GHH411627Courtesy of HONDA, U.S.A., INC.

    Is there continuity?

    YES 

    The GND wire is OK. Faulty driver's door lock knob switch; replace the driver's door latch .

    NO 

    Repair an open or high resistance in the wire or poor ground (G501).

  22. Open wire check (DR SILCON UNLOCK line)

    -1. Remove the jumper wire.

    -2. Connect terminals A and B with a jumper wire.

    Terminal A Power window master switch 37P connector No. 20
    Terminal B Body ground

    -3. Check the parameter(s) below with the HDS.

    Signal Current conditions
    Value Unit
    Driver's Door Lock Knob Switch (UNLOCK)    

    Is information value ON?

    YES 

    Repair an open or high resistance in the wire.

    NO 

    The DR SILCON UNLOCK wire is OK. Replace the power window master switch .

  23. Keyless/power door locks/security system check 1

    -1. With the passenger's door lock knob switch in LOCK position, check the parameter(s) below with the HDS.

    Signal Current conditions
    Value Unit
    Passenger's Door Lock Knob Switch (UNLOCK)    

    Is information indicator ON?

    YES 

    Go to step 24.

    NO 

    Go to step 26.

  24. Determine possible failure area (passenger's door lock knob switch, others)

    -1. Turn the vehicle to the OFF (LOCK) mode.

    -2. Disconnect the following connector.

    Passenger's door latch 10P connector

    -3. Check the parameter(s) below with the HDS.

    Signal Current conditions
    Value Unit
    Passenger's Door Lock Knob Switch (UNLOCK)    

    Is information value OFF?

    YES 

    Faulty passenger's door lock knob switch; replace the passenger's door latch .

    NO 

    Go to step 25.

  25. Shorted wire check (AS SILCON UNLOCK line)

    -1. Turn the vehicle to the OFF (LOCK) mode.

    -2. Disconnect the following connector.

    Passenger's power window switch 37P connector

    -3. Check for continuity between test points 1 and 2.

    Test condition Vehicle OFF (LOCK) mode
    Passenger's door latch 10P connector: disconnected
    Passenger's power window switch 37P connector: disconnected
    Test point 1 Passenger's power window switch 37P connector No. 36
    Test point 2 Body ground

    Is there continuity?

    YES 

    Repair a short to ground in the wire.

    NO 

    The AS SILCON UNLOCK wire is OK. Replace the passenger's power window switch .

  26. Keyless/power door locks/security system check 2

    -1. Turn the vehicle to the OFF (LOCK) mode.

    -2. Disconnect the following connector.

    Passenger's door latch 10P connector

    -3. Connect terminals A and B with a jumper wire.

    Terminal A Passenger's door latch 10P connector No. 7
    Terminal B Body ground
    GHH411628Courtesy of HONDA, U.S.A., INC.

    -4. Check the parameter(s) below with the HDS.

    Signal Current conditions
    Value Unit
    Passenger's Door Lock Knob Switch (UNLOCK)    

    Is information value ON?

    YES 

    Go to step 27.

    NO 

    Go to step 28.

  27. Open wire check (GND line)

    -1. Turn the vehicle to the OFF (LOCK) mode.

    -2. Remove the jumper wire.

    -3. Check for continuity between test points 1 and 2.

    Test condition Vehicle OFF (LOCK) mode
    Passenger's door latch 10P connector: disconnected
    Test point 1 Passenger's door latch 10P connector No. 8
    Test point 2 Body ground
    GHH411629Courtesy of HONDA, U.S.A., INC.

    Is there continuity?

    YES 

    The GND wire is OK. Faulty passenger's door lock knob switch; replace the passenger's door latch .

    NO 

    Repair an open or high resistance in the ground wire or poor ground (G505).

  28. Open wire check (AS SILCON UNLOCK line)

    -1. Remove the jumper wire.

    -2. Connect terminals A and B with a jumper wire.

    Terminal A Passenger's power window switch 37P connector No. 36
    Terminal B Body ground

    -3. Check the parameter(s) below with the HDS.

    Signal Current conditions
    Value Unit
    Passenger's Door Lock Knob Switch (UNLOCK)    

    Is information value ON?

    YES 

    Repair an open or high resistance in the wire.

    NO 

    The AS SILCON UNLOCK wire is OK. Replace the passenger's power window switch .