| Poor AM or FM radio reception or interference |
Symptom Troubleshooting |
- Radio reception
- Aftermarket FM modulator
|
| No sound is heard from the speaker(s) (display is normal) |
Symptom Troubleshooting |
- Fader and balance positions
- Aftermarket amplifier or speakers
|
| Audio system sound is weak or distorted (display is normal) |
Symptom Troubleshooting |
|
| Volume does not increase with speed |
Symptom Troubleshooting |
Speed sensitive Volume Control settings (see the Owner's Manual) |
| Volume is too high or too low when driving at freeway speeds |
|
Speed sensitive Volume Control settings (see the Owner's Manual) |
| Audio disc does not load |
|
- Damaged disc (scratches, fingerprints, marks, and distorted)
- Track/File format not supported
|
| Audio disc does not eject |
|
- Damaged disc (distorted)
- Disc with a label
|
| Audio disc does not play |
Symptom Troubleshooting |
Damaged disc (scratches, fingerprints, and marks) |
| Audio disc skips |
Symptom Troubleshooting |
- Damaged disc (scratches, fingerprints, and marks)
- Tire pressure (over-inflated), disc smudged, or scratched
|
| Audio remote switch does not work properly (audio unit buttons work) |
Symptom Troubleshooting |
|
| USB device does not function |
Symptom Troubleshooting |
- USB device volume is too low
- USB device compatibility (see the Owner's Manual)
|
| USB input sound is low or cannot be heard |
|
- USB device volume is too low
- USB device compatibility (see the Owner's Manual)
|
| HDMI device does not function |
Symptom Troubleshooting |
|
| LaneWatch camera image does not come on |
Symptom Troubleshooting |
Navigation DTCs |
| Error code: Check Antenna is displayed |
Navigation DTCs |
|
| XM radio display is blank and no station information is displayed |
Navigation DTCs |
|
| Poor or no sound with XM radio (Audio-navigation unit does display XM channels) |
Symptom Troubleshooting |
XM radio account activation stat |